What's new in Releases & Updates
See new, updated and enhanced features are available for the latest releases of HCL Discover, including UIC updates.
v12.2 (latest)
AI Session Insights
AI Session Insights are summaries with highlights and recommended actions from AI analysis of events occurring within a visitors session. These are generated when you click on the AI Session Insights button in the session list. These summaries are useful to quickly recognise the data story for the visitor, and any recommended actions for further analysis. This makes customer experience analytics easier for all.
New UI Theme
New Report Builder UX
In addition to the overall product new user interface, the user experience of the Report Builder has been comprehensively revised to provide a faster and cleaner report writing experience.
v12.1.13
HCL Deliver Integration
HCL Unica Deliver provides a reliable, scalable and seamlessly integrated multi-channel digital messaging solution for personalised communications. With the latest release of Discover visitor actions that trigger events can initiate email being sent vis the Deliver platform. Unica Deliver templates can be tied to specific events via their Template and Sender IDs for targeted messages.
Events can be very simply mapped (on the DMS in a config file new section) to the appropriate Deliver template and sender ID, ensuring when events occur based on customer visits they trigger sending of the correct personalised email.
[Deliver]
Type=Deliver
#EventMappingX=<EventID>|<TemplateName>|<SenderID>
Info
Always refer to the latest product reference documentation.
Canister Logging Enhancement The performance of logging at the cannister has been improved and enhancements to allow for selective logging by individual Canister services has been added. This ensure administrators of the platform have a enhanced view of the canister activities for monitoring and troubleshooting purposes.
UIC Updates General enhancement to the SDK DOM diff process for enhanced replay.