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Event Icons Tip

What are Event Icons?

Event icons are visual representations to identify events occurring within a visitors session, they are displayed in the session list for ease of view as well as other product locations. These icons are really useful to quickly recognise the type of event that has occurred, and its status, making it easier to monitor and analyse visitor sessions.

Event icons can be useful to limit the need to replay a visitor session as the icons describe what has happened.

Benefits of Using Event Icons

  • Quick Identification: Icons provide a visual cue that helps in quickly identifying the type and status of events.
  • Improved Analysis: By using icons, users can easily spot patterns and anomalies in visitor sessions show in the session list.
  • Enhanced Reporting: Icons make reports and dashboards more intuitive and easier to understand.

By effectively using event icons, you can streamline your workflow in Discover and gain deeper insights into your visitor journeys.

Types of Event Icons

Standard Event Icons: These icons represent pre-defined events that are commonly seen in Discover. They include:

  • Page View: Indicates a page view event.
  • Click: Represents a click event on a specific element.
  • Form Submission: Denotes a form submission event.
  • Error: Highlights an error event during a session.

Custom Event Icons: You can create custom icons to represent specific events within your business not easily represented by the built-in icon list. These icons can be designed to match the style of the standard icons but with unique identifiers.

Using Event Icons

Event icons are used in various parts of Discover, including:

  • Event Manager: Where you define, edit, test, and organize events. Icons help in quickly identifying the type of event being managed.
  • Session Replay: During session replay, event icons appear on the timeline to indicate when specific events occurred, allowing for easy navigation and analysis.
  • Reports and Dashboards: Icons are used in reports and dashboards to visually represent event data, making it easier to interpret and act upon.

Creating and Managing Event Icons

  1. Defining Events: In the Events tab of the Discover Event Manager, you can define new events and assign appropriate icons to them.
  2. Editing Icons: You can edit existing event icons to better suit your needs. This includes changing the icon image or updating the event conditions.
  3. Testing Events: Use the Event Manager to test events and ensure that the icons correctly represent the event conditions.