Welcome
BigFix Workspace
BigFix Digital Employee Experience (DEX)
Knowing BigFix UI
BigFix UI is a unified interface that consolidates multiple BigFix capabilities into one modern application. It provides IT operations and security teams with a centralized workspace to manage endpoints, remediate vulnerabilities, and generate reports.
Explore
The Explore section provides a centralized view of core BigFix resources. It helps administrators and operators quickly access devices, fixlets, and deployments for monitoring and action.
Device Explorer
The Device Explorer lets you view, monitor, and act on all the devices connected to your BigFix environment. Use the Overview page for a high-level, chart-based summary, and the List view page to work with device inventory in a customizable table.
Device Groups
Device groups help you organize devices and target actions, policies, or maintenance settings. BigFix UI supports two types of device groups:
Device Group Details Page
The Device Group Details page provides a comprehensive, focused view of a specific device group. You access this page by clicking a group name from the Device Groups data table. Use this page to review group properties, view member endpoints, identify relevant vulnerabilities, and track deployment history.

BigFix Documentation Homepage
BigFix Workspace
- BigFix Platform
- BigFix Lifecycle
- BigFix Remediate
- BigFix Compliance
- BigFix Inventory
- BigFix Mobile
- BigFix Digital Employee Experience (DEX)
  - Using DEX
    Welcome to the BigFix DEX documentation, where you can find information about how to install and configure BigFix DEX (Digital Employee Experience). DEX is a endpoint experience management application that provides simplified view of your IT environment and make well-informed decisions to increase the productivity of employees.
  - Administrating DEX
  - Knowing BigFix UI
    BigFix UI is a unified interface that consolidates multiple BigFix capabilities into one modern application. It provides IT operations and security teams with a centralized workspace to manage endpoints, remediate vulnerabilities, and generate reports.
    - Getting Started
      The Getting Started section introduces key features that help users begin working with the BigFix UI. It provides a foundation for understanding how to access the system securely, navigate common features, and apply guided recommendations to improve efficiency and compliance.
    - Customizable Dashboard
      The customizable dashboard is the home page of the BigFix UI. It shows the applications and reports that you use most as a grid of widgets that you can add, remove, and reorder to match your workflow.
    - Explore
      The Explore section provides a centralized view of core BigFix resources. It helps administrators and operators quickly access devices, fixlets, and deployments for monitoring and action.
      - Device Explorer
        The Device Explorer lets you view, monitor, and act on all the devices connected to your BigFix environment. Use the Overview page for a high-level, chart-based summary, and the List view page to work with device inventory in a customizable table.
        Device Details Page
        The Device Details page provides in-depth information about an enrolled device and lets you act on that device. Use it to review the device's configuration, maintenance settings, group memberships, relevant Fixlets, and deployments, and to run remediation and other device actions.
        Device Groups
        Device groups help you organize devices and target actions, policies, or maintenance settings. BigFix UI supports two types of device groups:
        Creating and Managing Device Groups
        Managing Static Group Membership
        Static device groups allow you to manually organize devices by explicitly adding or removing individual devices. Membership in a static group does not change automatically and remains exactly as defined by the user.
        Device Group Details Page
        The Device Group Details page provides a comprehensive, focused view of a specific device group. You access this page by clicking a group name from the Device Groups data table. Use this page to review group properties, view member endpoints, identify relevant vulnerabilities, and track deployment history.
        Setting-up Remediation Flow
        The remediation process in BigFix UI is designed to simplify and streamline patch management and vulnerability remediation.
        Managing Device Maintenance Windows
        The Device Maintenance Window feature enables administrators to schedule specific time frames for executing actions on devices, ensuring controlled and predictable deployments, updates, and remediations. It supports daily, weekly, and monthly schedules with configurable time zones and execution conditions, minimizing disruptions while allowing flexibility for urgent remediations when needed.
        Update Client Settings
        The Update Client Settings feature in BigFix UI allows administrators to modify the configuration of BigFix Agents on one or more devices. This tool provides a streamlined way to manage relay selection methods and apply, edit, or delete custom configuration settings (client settings) directly from the Device Explorer.
        Other Device Actions
        The Other Device Actions dropdown on the Device Details page gives you additional ways to interact with a device without leaving the BigFix UI. Use it to start a remote control session or to send a notification message to the user of the device.
        Delete devices
        You can delete devices from BigFix using either the device list or the device details page. Deleting a device permanently removes it from management.
      - Fixlets
        Fixlet Explorer enables users to view and manage Fixlets, which are sets of instructions for the BigFix agent to execute on devices. Users can filter and deploy Fixlets, access detailed information on CVEs, and navigate through a data table displaying relevant Fixlet details.
      - Deployments
        Monitor and manage deployments across your environment from the Deployment Manager page - view deployment status, filter and search the list, and stop or delete existing deployments.
    - Resolve
      The Resolve section provides tools to act on issues and apply remediations across your environment.
    - Reporting
      The Reporting section provides tools to create, view, and manage reports for analysis and decision-making.
    - Administration
      The Administration section helps you manage users and access control in BigFix UI.
  - Integrations available with DEX
    The Service Now, Remote Control and Historical data integration are available using the APIs. For information on the respective areas, refer to their documentations.
  - Troubleshooting DEX Application Issues
    This section provides sinformation about the types of issues and te ways to solve it.
- BigFix Resolve
- CISA KEV Content Pack
- Windows ESU
- RHEL ESU
- PCI DSS
BigFix Workspace+
BigFix Workspace - US Federal

Device Group Details Page

The Device Group Details page provides a comprehensive, focused view of a specific device group. You access this page by clicking a group name from the Device Groups data table. Use this page to review group properties, view member endpoints, identify relevant vulnerabilities, and track deployment history.

The page includes a Manage group button in the top-right corner, which allows you to edit the group's name or filter conditions. The information is organized into three tabs: Overview, Relevant Fixlets, and Deployments.

Overview Tab

The Overview tab provides a summary of the group's configuration and a list of its current members.

Core properties: Displays the Group name, the Group type (Dynamic or Static), and the total number of Current members.
Current members of this group: A data table that lists all endpoints currently belonging to the group. Use this table to review individual device details, including Computer name, Last report time, Bes relay selection, Bes relay service in (installed status), and Device (type). You can adjust the row spacing using the Density drop-down.

Relevant Fixlets Tab

The Relevant Fixlets tab identifies pending actions, patches, or configuration changes applicable to the devices within the group.

Data Table: Displays all Fixlets relevant to the group's members, including details like the Fixlet Name, ID, Relevant Devices count, CVE(s), Severity, and Category.
Search and Filter: Use the search bar to quickly locate specific Fixlets by name, ID, or CVE.
Deploy Actions: Select the checkbox next to one or more Fixlets and click the Deploy button to initiate a remediation action directly to the devices in this group.

Deployments Tab

The Deployments tab displays the history and current status of actions or patches deployed to the devices in this group.

Data Table: Review deployment records, including the deployment Name, State (such as Active, Expired, Stopped, or Failed), Start date, and End date.
Manage Deployments: Select one or more active deployments and click the Stop button to halt them. Select expired deployments and click the Delete button to remove them from the list.
Search and Filter: Use the search bar to locate specific deployment records quickly.