Welcome
BigFix Workspace
BigFix Workspace provides a packages solution that include holistic approach to streamlining operations, fortifying cybersecurity and enhancing the digital employee experience.
BigFix Digital Employee Experience (DEX) overview
Welcome to the BigFix DEX documentation, where you can find information about how to install and configure BigFix DEX (Digital Employee Experience). DEX is a endpoint experience management application that provides simplified view of your IT environment and make well-informed decisions to increase the productivity of employees.
Knowing BigFix UI
BigFix UI is a unified interface that consolidates multiple BigFix capabilities into one modern application. It provides IT operations and security teams with a centralized workspace to manage endpoints, remediate vulnerabilities, and generate reports.
Getting Started
The Getting Started section introduces key features that help users begin working with the BigFix UI. It provides a foundation for understanding how to access the system securely, navigate common features, and apply guided recommendations to improve efficiency and compliance.

BigFix Documentation Homepage
BigFix Workspace
BigFix Workspace provides a packages solution that include holistic approach to streamlining operations, fortifying cybersecurity and enhancing the digital employee experience.
- BigFix Platform
- BigFix Lifecycle
- BigFix Remediate
- BigFix Compliance
- BigFix Inventory
- BigFix Mobile
- BigFix Digital Employee Experience (DEX) overview
  Welcome to the BigFix DEX documentation, where you can find information about how to install and configure BigFix DEX (Digital Employee Experience). DEX is a endpoint experience management application that provides simplified view of your IT environment and make well-informed decisions to increase the productivity of employees.
  - BigFix Documentation Homepage
  - BigFix Platform Documentation
  - BigFix Digital Employee Experience (DEX) overview
    Welcome to the BigFix DEX documentation, where you can find information about how to install and configure BigFix DEX (Digital Employee Experience). DEX is a endpoint experience management application that provides simplified view of your IT environment and make well-informed decisions to increase the productivity of employees.
  - Installation
    Before you begin, as a BigFix Administrator you have to install DEX and enable your operators to use the DEX features. See the Installation section below for details.
  - Configuration
    BigFix DEX provides four configuration Fixlets, one for each DEX component, to support post-installation configuration and reconfiguration.
  - Upgrading DEX
    The upgrade Fixlets are available for each of the four DEX components, which internally refers to the same directory path where the installation was previously performed.
  - Knowing BigFix UI
    BigFix UI is a unified interface that consolidates multiple BigFix capabilities into one modern application. It provides IT operations and security teams with a centralized workspace to manage endpoints, remediate vulnerabilities, and generate reports.
    - Getting Started
      The Getting Started section introduces key features that help users begin working with the BigFix UI. It provides a foundation for understanding how to access the system securely, navigate common features, and apply guided recommendations to improve efficiency and compliance.
      - Access and security
        Learn how to securely sign in to and out of the BigFix UI application, change your password, update your profile, review your account activity, and set your language and theme.
      - Navigating BigFix UI
        BigFix UI gives every app and page its own web address. As a result, you can move around with your browser's Back and Forward buttons, refresh a page without losing your place, and bookmark or share a link that reopens the exact page you were viewing.
      - Common Functionalities
        Familiarize yourself with the functionalities that are available across modules. These features help you to effectively manage users, devices, and deployments and enhance your management capabilities.
      - Notification Center
        The Notification Center is a central place to view, filter, and manage the real-time notifications that BigFix UI raises when a report is generated. You open it from the bell icon in the upper-right corner of the screen.
      - Prescriptive Guidance
        Prescriptive Guidance provides actionable recommendations to users based on best practices, industry standards, and specific organizational policies. This feature enhances operational efficiency, reduces manual effort, and strengthens security posture by guiding users towards optimal configurations and actions tailored to their environment.
    - Customizable Dashboard
      The customizable dashboard is the home page of the BigFix UI. It shows the applications and reports that you use most as a grid of widgets that you can add, remove, and reorder to match your workflow.
  - Integrations available with DEX
    The Service Now, Remote Control and Historical data integration are available using the APIs. For information on the respective areas, refer to their documentations.
  - Troubleshooting DEX Application Issues
    This section provides sinformation about the types of issues and te ways to solve it.
- BigFix Resolve
- CISA KEV Content Pack
- Windows ESU
- RHEL ESU
- PCI DSS
BigFix Workspace+
BigFix Workspace+ includes all services that are supported in BigFix Workspace along with HCL BigFix AEX (AI-powered Employee eXperience). To know about BigFix AEX, refer to https://help.hcl-software.com/bigfix/add-ons/Add-Ons/BigFix_AEX/AEX.html.
BigFix Workspace - US Federal
BigFix Workspace for US Federal provides a packages solution that include holistic approach to streamlining operations, fortifying cybersecurity and enhancing the digital employee experience.

Getting Started

The Getting Started section introduces key features that help users begin working with the BigFix UI. It provides a foundation for understanding how to access the system securely, navigate common features, and apply guided recommendations to improve efficiency and compliance.

The following topics are included in this section:

Access and Security – Learn how to securely log in and out of the BigFix UI, manage credentials, update profile details, and understand session timeout controls.
Common Functionalities – Explore shared features such as filtering, sorting, and clearing data across modules to efficiently manage devices, users, and deployments.
Prescriptive Guidance – Review best-practice recommendations and configuration guidance to enhance operational performance and strengthen security posture.