HCL Commerce Version 9.1.10.0 or later

Updating a seller information

The Management Center allows the Marketplace Operator to update an existing information related to the seller. The Marketplace Seller Administrator can only view and update seller organization information, seller organization display information, and seller admin details.

Procedure

  1. Open Management Center Tools.
  2. From the hamburger menu, select the Marketplace tool. Within the tool, there is a Sellers tab, and a Marketplaces tab (if there are multiple marketplaces).
  3. HCL Commerce Version 9.1.16.0 or later Open Management Center tools and from the left navigation menu, click Business tools > Marketplace > Manage Sellers.
  4. Enter the name of the seller in the Search field. All the sellers related to the search entry will be listed on the page.
  5. To edit the seller details, you can choose one of the following method:
    • Click Manage Seller on the landing page. Go to Access Seller Dashboard > Seller Dashboard > Seller Details. On the seller details page, click on the Edit Details page to update the information.
    • From the landing page, go to Access Seller Dashboard > Seller Dashboard > Seller Details. On the seller details page, click on the Edit Details page to update the information.
    • From the landing page, go to Actions menu. Click on the three verticals dots given below actions menu and select Seller Details. On the seller details page, click on the Edit Details page to update the information.
  6. Edit Seller page opens.
  7. Update the Seller Organization Information.
    Note: You cannot update the existing Seller Name from the seller details tab
    • You can update the Seller Name.
    • You can update the First Name of the seller.
    • You can update the Last Name of the seller.
    • You can update the Street Address in line 1 and line 2.
      Note: Line 2 is optional.
    • You can update the name of the Country.
    • You can update the name of the City.
    • You can update the name of the State.
      Note: This is an optional field.
    • You can update the Zip/Postal Code.
    • You can update the Email Address.
  8. Click Save to save the updated information.
  9. Click on the Seller Organization Display Information to update the seller organization display information.
    • You can update the Seller Name.
    • You can update the Seller Description.
    • You can select new languages or deselect the existing languages. All the languages are listed on the right side of the page.
      Note: To add multiple languages, follow Supported Languages document.
    • Click on the check box given besides the language that you want to see on the storefront.
    • You can update the translated Seller Name and Seller Description for all the selected languages in the respective language fields.
      Note: Translations that are left empty will use values from the default language. United States English is the default language used.
  10. Click Save to save the updated information.
  11. Click Seller Admin details for updating the admin user details available.
    Note: You cannot update an existing Login ID of the user.
    • You can change the existing Password.
      Note: The password must at least 8 characters long which includes a combination of letters and alphabets.
    • You can update the First Name of the seller.
    • You can update the Last name of the seller.
    • You can update the Email Address of the seller.
    • You can change the existing Phone number.
  12. Click Save to save the updated information.
  13. Click Assign to Marketplaces to update the marketplaces assigned to the seller.
  14. Select the check box given in front of the marketplace which you want to assign to the seller.
  15. Click Save to save the updated information.
  16. Click Seller Categories to assign the Seller Categories.
  17. All the selected Seller Categories are displayed on the right side column. You can click on the cross icon to remove the category.
  18. You can select a new category by clicking the check box given in front of the category.
    Note: The total number of selected categories will change as per your selection.
  19. Click Save to save the updated information.