Seller Dashboard
When a user with the Marketplace Seller or Marketplace Seller Administrator role logs in to the Management Center, they will see the Seller Dashboard tool from the hamburger menu.
- If you have logged in to the
Auth
environment, you are able to see Catalog and Seller Details tabs enabled for you. - If you have logged in to the
Live
environment, you are able to see Inventory and Orders tabs enabled for you.
- Marketplace: All the marketplaces assigned to the Seller are listed on the landing page.
- Store Status: It shows the status of the store either
Online or Offline.Note: You can change the store status from the Seller Dashboard page, if you have logged in as a marketplace seller administrator. You cannot change the store status if you have logged in as a marketplace seller.
- Last Updated on: Shows the date and time of when the status of the store was changed last. The status of the store can be Active, Deactivated, Online, or Offline.
Auth environment
The Auth
environment is also known as the Staging
environment. You can load data and search indexing in Auth
environment. Once this is successful, the database and Search environments are
synced from the Auth
to the Live
environments.
This is known as a Stage Propagation. See Authoring environment for more
information.
You can access the Catalog and Seller
details pages from the Seller Dashboard in the Auth
environment.
- Create a new catalog update request.Note: You can create a catalog update request only if you have logged in as a Marketplace Operator or Marketplace Seller. You cannot create a new catalog update request if you have logged in as a Marketplace Seller Administrator.
- Search for the catalog update request.
- Filter catalog update requests by status.
- Filter catalog update requests by creator.
- Refresh the catalog update request page.
- Cancel the catalog update request.Note: You can cancel the catalog update request only if you have logged in as a Marketplace Operator or Marketplace Seller. You cannot cancel the catalog update request if you have logged in as a Marketplace Seller Administrator.
- If you have logged in as a Marketplace Seller, you can only view the two
tabs:
- Seller Organization Information
- Seller Organization Display Information
- If you have logged in as a Marketplace Seller Administrator, you can view
and edit the three tabs:
- Seller Organization Information
- Seller Organization Display Information
- Seller Admin Details
- If you have logged in as a Marketplace Operator, you can view and edit all
the five tabs:
- Seller Organization Information
- Seller Organization Display Information
- Seller Admin Details
- Assigned Marketplaces
- Seller Categories
See Updating a seller information for more information.
Live Environment
The Live
environment is also known as the
Production
environment. When the data is stage propagated from
the Auth
environment to Live
environment, only the
data related to Seller Organization and Catalog is propagated to the
Live
environment. Data related to users does not get updated in
the Live
environment.
You can access the Inventory, Orders,
and Seller Details pages from the Seller Dashboard in the
Live
environment.
- Update Inventory Note: You can update the Inventory only if you have logged in as a Marketplace Operator or Marketplace Seller. You cannot update the Inventory if you have logged in as a Marketplace Seller Administrator.
- View Inventory updates
- Search Inventory updates
- Sort Inventory updates
See Inventory updates for more information.
- Download Order Items
- Upload Order ItemsNote: You can upload order items only if you have logged in as a Marketplace Operator or Marketplace Seller. You cannot upload order items if you have logged in as a Marketplace Seller Administrator.
- Search for Orders.
- View On-hold orders.
- View Ready for processing orders.Note: You can confirm the orders that are placed from the storefront, only if you have logged in as a Marketplace Operator or Marketplace Seller. You cannot confirm orders if you have logged in as a Marketplace Seller Administrator.
- View the list of Confirmed Orders.Note: The confirmed orders can be Set to Shipped or Cancel order item, only if you have logged in as a Marketplace Operator or Marketplace Seller. The confirmed orders cannot be Set to Shipped or Cancel order item, if you have logged in as a Marketplace Seller Administrator.
- View all the Shipped Orders.Note: You can Edit Ship Details, only if you have logged in as a Marketplace Operator or Marketplace Seller. You cannot Edit Ship Details, if you have logged in as a Marketplace Seller Administrator.
- View the Group by orders.Note: You can Edit ship details from the Group by Order tab, only if you have logged in as a Marketplace Operator or Marketplace Seller. You cannot Edit ship details from the Group by Order tab, if you have logged in as a Marketplace Seller Administrator.
- Filter orders by the Date Range and Marketplace.