Welcome
BigFix Workspace
BigFix Digital Employee Experience (DEX)
Administrating DEX
DEX Installation
This topic provides a detailed sequence of steps required to install all BigFix DEX components. The installation must follow the order listed to ensure successful integration and configuration of all dependent services.
BigFix UI Command line DEX configuration
To configure the BigFix UI to show the DEX application to the users with 'DEX dashboard' privileges, you can use the BigFix UI command line to configure DEX.

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- BigFix Digital Employee Experience (DEX)
  - Using DEX
    Welcome to the BigFix DEX documentation, where you can find information about how to install and configure BigFix DEX (Digital Employee Experience). DEX is a endpoint experience management application that provides simplified view of your IT environment and make well-informed decisions to increase the productivity of employees.
  - Administrating DEX
    - DEX Installation
      This topic provides a detailed sequence of steps required to install all BigFix DEX components. The installation must follow the order listed to ensure successful integration and configuration of all dependent services.
      - DEX Capacity Plan
        Capacity Planning is the proactive practice of checking your IT environments' current endpoint usage and forecast when they will run out of resources. The main objective is to prevent performance drops or system crashes before they happen.
      - DEX Deployment Requirements
        This section outlines the hardware, network, and storage specifications required to deploy DEX.
      - DEX Prerequisites
        Before installing DEX, the following set of prerequisites must be met:
      - Analysis
      - Fixlets
      - System support and requirements
        This topic provides information about the system requirements for DEX.
      - BigFix UI Installation
        This topic provides an overview of the BigFix UI Configuration Manager setup process and describes the sequential steps required to complete the configuration of your BigFix UI.
      - DEX Installation
        This topic provides a detailed sequence of steps required to install all BigFix DEX components. The installation must follow the order listed to ensure successful integration and configuration of all dependent services.
      - BigFix Self-Service Application
        The BigFix Self-Service Application (SSA) is a client-side interface that empowers endpoint users to install software, accept administrative actions, and review deployments without requiring local administrator privileges.
      - Firewalls configuration
      - BigFix UI Command line DEX configuration
        To configure the BigFix UI to show the DEX application to the users with 'DEX dashboard' privileges, you can use the BigFix UI command line to configure DEX.
    - Configuration
      BigFix DEX provides four configuration Fixlets, one for each DEX component, to support post-installation configuration and reconfiguration.
    - Upgrade
      The upgrade Fixlets are available for each of the four DEX components, which internally refers to the same directory path where the installation was previously performed.
  - Knowing BigFix UI
    BigFix UI is a unified interface that consolidates multiple BigFix capabilities into one modern application. It provides IT operations and security teams with a centralized workspace to manage endpoints, remediate vulnerabilities, and generate reports.
  - Integrations available with DEX
    The Service Now, Remote Control and Historical data integration are available using the APIs. For information on the respective areas, refer to their documentations.
  - Troubleshooting DEX Application Issues
    This section provides sinformation about the types of issues and te ways to solve it.
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BigFix UI Command line DEX configuration

To configure the BigFix UI to show the DEX application to the users with 'DEX dashboard' privileges, you can use the BigFix UI command line to configure DEX.

Command-line settings and configuration

After the initial setup, when the BigFix UI is not running, start the application with the BFUI.exe --configure-dex flag.
The user is prompted to enter the admin username and password.
The user must enter a series of parameters, such as:

Enter DEX Server IP Address: xxx.xxx.xxx.xxx
Enter DEX Server Basic Authentication Port: 8081
Enter DEX Server mTLS Port: 9443
Enter DEX Admin Username: xyz
Enter DEX Admin Password: xxx
Enter BigFix Operator ID: abc
Enter BigFix Operator Password: xxx
Enter comma-separated list of IP SANs for DEX certificate: xxx.xxx.xxx.xxx
Enter comma-separated list of custom sites for DEX certificate: dexCustomSite
The DEX Server IP Address is the address of the system where the DEX Server is running.
Basic Auth Port is the port used for communication to initialize the mTLS certificate exchange.
mTLS port is the port where DEX Server will listen for mTLS requests. If the mTLS port does not match the one defined in the DEX Server, it will be automatically overwritten by the latter.
The basic authentication port to use is 8081, and the mTLS port to use is 9443.
The DEX Admin username (and DEX admin password) is the instance administrator of the DEX Server created during the DEX server installation (local user defined on DEX Server).
BigFix Operator is the master operator that is used by DEX Server when retrieving data from the BigFix Server. The operator impersonates the DEX Server for service requests.
The SANs can be inserted in a comma-separated list; the first one must match the DEX Server IP address. Others are optional.
The custom sites list must contain only one site for the moment. The custom site list has to be filled with one custom site that has already been created from the Console. This site has to be owned by the BigFix Operator (see above).

The entered BigFix Operator must have the following grants:

must be the owner of the custom site provided (if available)
must have read access to the BigFix DEX external site
must have read access to others’ actions
must be capable of stopping others’ actions
must be capable of creating custom actions