Welcome
BigFix Workspace
BigFix Digital Employee Experience (DEX)
Administrating DEX
DEX Installation
This topic provides a detailed sequence of steps required to install all BigFix DEX components. The installation must follow the order listed to ensure successful integration and configuration of all dependent services.
DEX Installation
This topic provides a detailed sequence of steps required to install all BigFix DEX components. The installation must follow the order listed to ensure successful integration and configuration of all dependent services.
Integrating the BigFix Scanner DEX Plugin
This is an endpoint component. This is a plugin for the BigFix Scanner that enables all DEX use cases. Therefore, it is critical that the BigFix Scanner is already deployed on all endpoints that are intended to be DEX-enabled, as the plugin depends on the scanner’s presence to work correctly.

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- BigFix Digital Employee Experience (DEX)
  - Using DEX
    Welcome to the BigFix DEX documentation, where you can find information about how to install and configure BigFix DEX (Digital Employee Experience). DEX is a endpoint experience management application that provides simplified view of your IT environment and make well-informed decisions to increase the productivity of employees.
  - Administrating DEX
    - DEX Installation
      This topic provides a detailed sequence of steps required to install all BigFix DEX components. The installation must follow the order listed to ensure successful integration and configuration of all dependent services.
      - DEX Capacity Plan
        Capacity Planning is the proactive practice of checking your IT environments' current endpoint usage and forecast when they will run out of resources. The main objective is to prevent performance drops or system crashes before they happen.
      - DEX Deployment Requirements
        This section outlines the hardware, network, and storage specifications required to deploy DEX.
      - DEX Prerequisites
        Before installing DEX, the following set of prerequisites must be met:
      - Analysis
      - Fixlets
      - System support and requirements
        This topic provides information about the system requirements for DEX.
      - BigFix UI Installation
        This topic provides an overview of the BigFix UI Configuration Manager setup process and describes the sequential steps required to complete the configuration of your BigFix UI.
      - DEX Installation
        This topic provides a detailed sequence of steps required to install all BigFix DEX components. The installation must follow the order listed to ensure successful integration and configuration of all dependent services.
        Installing MS SQL
        BigFix DEX relies on an enterprise database backend to aggregate, process, and retain metrics. For this purpose, the architecture requires Microsoft SQL Server to be installed to manage and store logs and scores.
        Installing ClickHouse
        The ClickHouse DB installation sets specialized database built to handle large amounts of data in BigFix DEX.
        Installing NATS JetStream
        NATS JetStream is a messaging system that stores, queues, and deliversdata across BigFix DEX components.
        Installing DEX Server
        This is the central component responsible for orchestrating data ingestion and communication between MSSQL, ClickHouse, and NATS. It must be deployed only once per DEX environment.
        Installing DEX FillDB
        The DEX FillDB is responsible for collecting logs and other system data from BigFix-managed endpoints and pushing them into the database through NATS JetStream.
        Integrating the BigFix Root Server DEX Plugin
        This plugin integrates the BigFix Root Server with DEX components for data forwarding and management. As the name suggests, this component is applicable only on the Root Server.
        Integrating the BigFix Scanner DEX Plugin
        This is an endpoint component. This is a plugin for the BigFix Scanner that enables all DEX use cases. Therefore, it is critical that the BigFix Scanner is already deployed on all endpoints that are intended to be DEX-enabled, as the plugin depends on the scanner’s presence to work correctly.
      - BigFix Self-Service Application
        The BigFix Self-Service Application (SSA) is a client-side interface that empowers endpoint users to install software, accept administrative actions, and review deployments without requiring local administrator privileges.
      - Firewalls configuration
      - BigFix UI Command line DEX configuration
        To configure the BigFix UI to show the DEX application to the users with 'DEX dashboard' privileges, you can use the BigFix UI command line to configure DEX.
    - Configuration
      BigFix DEX provides four configuration Fixlets, one for each DEX component, to support post-installation configuration and reconfiguration.
    - Upgrade
      The upgrade Fixlets are available for each of the four DEX components, which internally refers to the same directory path where the installation was previously performed.
  - Knowing BigFix UI
    BigFix UI is a unified interface that consolidates multiple BigFix capabilities into one modern application. It provides IT operations and security teams with a centralized workspace to manage endpoints, remediate vulnerabilities, and generate reports.
  - Integrations available with DEX
    The Service Now, Remote Control and Historical data integration are available using the APIs. For information on the respective areas, refer to their documentations.
  - Troubleshooting DEX Application Issues
    This section provides sinformation about the types of issues and te ways to solve it.
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Integrating the BigFix Scanner DEX Plugin

This is an endpoint component. This is a plugin for the BigFix Scanner that enables all DEX use cases. Therefore, it is critical that the BigFix Scanner is already deployed on all endpoints that are intended to be DEX-enabled, as the plugin depends on the scanner’s presence to work correctly.

Note: The DEX Scanner Plugin (#103-DEX-(11.0.43.1)-Install or Upgrade Scanner Fixlet under the DEX site) must be deployed before installing the scanner plugin. Do not use the Scanner site for this step. This fixlet is a temporary measure until an officially supported scanner is published under the Scanner site, at which point the DEX site reference will be retired.

Install the Scanner plugin using the #24-Install BigFix Scanner DEX Plugin (WIN) or #45-Install BigFix Scanner DEX Plugin (MacOS) Fixlet, on machines where the BigFix Scanner is deployed.

Note: It requires BigFix Agent version 11.0.6 or higher on Windows platforms and BigFix Agent version 11.0.6 or higher on mac OS based platforms.

The minimum version of Scanner should be >= "11.0.41.1".

The Scanner DEX plugin is applicable only to client endpoints of type Windows 10/11 workstations; it collects DEX-related scan data (such as DEX metrics) and computes the DEX scores based on the anomalies that are detected from the scanned metrics.

The log trace settings can be changed using the Fixlet, #35-Configure DEX Scanner Plugin and Scanner Log Trace Settings (WIN), where settings like enable log, log level, max each log file size, and max number of backup files can be updated.