Welcome
BigFix Workspace
BigFix Digital Employee Experience (DEX)
Administrating DEX
DEX Installation
This topic provides a detailed sequence of steps required to install all BigFix DEX components. The installation must follow this order: Data services (MSSQL, ClickHouse, NATS JetStream: any order) > DEX Server > (DEX FillDB + Root Server DEX Plugin: any order) > Configure DEX in BFUI → Scanner DEX Plugin on endpoints.
System support and requirements
This topic provides information about the system requirements for DEX.

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  - Using DEX
    Welcome to the BigFix DEX documentation, where you can find information about how to install and configure BigFix DEX (Digital Employee Experience). DEX is a endpoint experience management application that provides simplified view of your IT environment and make well-informed decisions to increase the productivity of employees.
  - Administrating DEX
    - DEX Installation
      This topic provides a detailed sequence of steps required to install all BigFix DEX components. The installation must follow this order: Data services (MSSQL, ClickHouse, NATS JetStream: any order) > DEX Server > (DEX FillDB + Root Server DEX Plugin: any order) > Configure DEX in BFUI → Scanner DEX Plugin on endpoints.
      - Prerequisites
        Before installing DEX, the following set of prerequisites must be met.
      - System support and requirements
        This topic provides information about the system requirements for DEX.
      - Firewalls configuration
        This section provide info on the Firewall rules needed to consent DEX data flow.
      - Capacity Plan
        Capacity Planning is the proactive practice of checking your IT environments' current endpoint usage and forecast when they will run out of resources. The main objective is to prevent performance drops or system crashes before they happen.
      - Installation process
        The below sections describe each installation step in detail.
      - Fixlets
        In this section all the install fixlets details are showed.
      - Analyses
        In this section all the analyses details are showed.
      - BigFix Self-Service Application
        The BigFix Self-Service Application (SSA) is a client-side interface that empowers endpoint users to install software, accept administrative actions, and review deployments without requiring local administrator privileges.
    - Configuration
      BigFix DEX provides four configuration Fixlets, one for each DEX component, to support post-installation configuration and reconfiguration.
    - Upgrade
      The upgrade Fixlets are available for each of the four DEX components, which internally refers to the same directory path where the installation was previously performed.
  - Integrations available with DEX
    The Service Now, Remote Control and Historical data integration are available using the APIs. For information on the respective areas, refer to their documentations.
  - Troubleshooting DEX Application Issues
    This section provides information about the types of issues and the ways to solve it.
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System support and requirements

This topic provides information about the system requirements for DEX.

DEX requirements Server Supported Operating Systems Database Endpoint Supported Operating System

DEX requirements


DEX Component	System requirements	Description
Root Server DEX plugin	Windows server	Refer to the Capacity Planning section for details.
DEX FillDB	Windows server
DEX Server	Windows server
NATS JetStream	Windows server
MSSQL	Windows server
ClickHouse	Linux system
Scanner DEX plugin	Windows 10/11 & Mac (≥13)

Server Supported Operating Systems


Operating system	HW & Bitness	Supported
Operating system	HW & Bitness	Root Server DEX plugin	DEX FillDB	DEX Server	NATS JetStream	MSSQL	ClickHouse
Windows Server 2016 Datacenter Edition, Essentials Edition, Standard Edition	x86-64 64-Exploit, 64-Tolerate	Yes	Yes	Yes	Yes	Yes	No
Windows Server 2019 Datacenter Edition, Essentials Edition, Standard Edition	x86-64 64-Exploit, 64-Tolerate	Yes	Yes	Yes	Yes	Yes	No
Windows Server 2022 Datacenter Edition, Standard Edition	x86-64 64-Exploit, 64-Tolerate	Yes	Yes	Yes	Yes	Yes	No
Windows Server 2025 Datacenter Edition, Standard Edition	x86-64 64-Exploit, 64-Tolerate	Yes	Yes	Yes	Yes	Yes	No
Red Hat Enterprise Linux (RHEL) 9	x86-64 64-Exploit	No	No	No	No	No	Yes
Red Hat Enterprise Linux (RHEL) 10	x86-64 64-Exploit	No	No	No	No	No	Yes
Ubuntu 24.04 LTS	x86-64 64-Exploit	No	No	No	No	No	Yes

MSSQL Database


Prerequisite	Supported
Microsoft SQL Server 2016, 2017, 2019, 2022, 2025	Yes

ClickHouse Database


Prerequisite	Supported
ClickHouse 25.9.3.48 or higher	Yes

NATS JetStream Database


Prerequisite	Supported
NATS JetStream 2.12.1 or higher	Yes

Endpoint Supported Operating Systems


Operating System	HW & Bitness	Supported	Description
Windows 10 Pro	x86-32 32bit	Yes	The highest version of Windows 10 supported by the Agent is 22H2
Windows 10 Pro	x86-64 64-Exploit, 64-Tolerate	Yes	The highest version of Windows 10 supported by the Agent is 22H2
Windows 10 Education	x86-64 64-Exploit, 64-Tolerate	Yes	The highest version of Windows 10 supported by the Agent is 22H2
Windows 10 Education	x86-32 32	Yes	The highest version of Windows 10 supported by the Agent is 22H2
Windows 11 Pro	x86-64 64-Exploit, 64-Tolerate	Yes	The highest version of Windows 11 supported by the Agent is 25H2
Windows 11 Pro for Workstation	x86-64 64-Exploit, 64-Tolerate	Yes	The highest version of Windows 11 supported by the Agent is 25H2
Windows 11	x86-64 64-Tolerate	Yes	The highest version of Windows 11 supported by the Agent is 25H2
MacOS Tahoe	ARM/x86-64 64-Exploit	Yes
MacOS Sequoia	ARM/x86-64 64-Exploit	Yes
MacOS Sonoma	ARM/x86-64 64-Exploit	Yes
MacOS Ventura	ARM/x86-64 64-Exploit	Yes