Welcome
BigFix Workspace
BigFix Digital Employee Experience (DEX)
Administrating DEX
DEX Installation
This topic provides a detailed sequence of steps required to install all BigFix DEX components. The installation must follow the order listed to ensure successful integration and configuration of all dependent services.
Fixlets

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- BigFix Digital Employee Experience (DEX)
  - Using DEX
    Welcome to the BigFix DEX documentation, where you can find information about how to install and configure BigFix DEX (Digital Employee Experience). DEX is a endpoint experience management application that provides simplified view of your IT environment and make well-informed decisions to increase the productivity of employees.
  - Administrating DEX
    - DEX Installation
      This topic provides a detailed sequence of steps required to install all BigFix DEX components. The installation must follow the order listed to ensure successful integration and configuration of all dependent services.
      - DEX Capacity Plan
        Capacity Planning is the proactive practice of checking your IT environments' current endpoint usage and forecast when they will run out of resources. The main objective is to prevent performance drops or system crashes before they happen.
      - DEX Deployment Requirements
        This section outlines the hardware, network, and storage specifications required to deploy DEX.
      - DEX Prerequisites
        Before installing DEX, the following set of prerequisites must be met:
      - Analysis
      - Fixlets
      - System support and requirements
        This topic provides information about the system requirements for DEX.
      - BigFix UI Installation
        This topic provides an overview of the BigFix UI Configuration Manager setup process and describes the sequential steps required to complete the configuration of your BigFix UI.
      - DEX Installation
        This topic provides a detailed sequence of steps required to install all BigFix DEX components. The installation must follow the order listed to ensure successful integration and configuration of all dependent services.
      - BigFix Self-Service Application
        The BigFix Self-Service Application (SSA) is a client-side interface that empowers endpoint users to install software, accept administrative actions, and review deployments without requiring local administrator privileges.
      - Firewalls configuration
      - BigFix UI Command line DEX configuration
        To configure the BigFix UI to show the DEX application to the users with 'DEX dashboard' privileges, you can use the BigFix UI command line to configure DEX.
    - Configuration
      BigFix DEX provides four configuration Fixlets, one for each DEX component, to support post-installation configuration and reconfiguration.
    - Upgrade
      The upgrade Fixlets are available for each of the four DEX components, which internally refers to the same directory path where the installation was previously performed.
  - Knowing BigFix UI
    BigFix UI is a unified interface that consolidates multiple BigFix capabilities into one modern application. It provides IT operations and security teams with a centralized workspace to manage endpoints, remediate vulnerabilities, and generate reports.
  - Integrations available with DEX
    The Service Now, Remote Control and Historical data integration are available using the APIs. For information on the respective areas, refer to their documentations.
  - Troubleshooting DEX Application Issues
    This section provides sinformation about the types of issues and te ways to solve it.
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Fixlets

The table below lists the Fixlets and their descriptions available for DEX:

Installation Fixlets


Name	Category	Description
Install BigFix Root Server DEX Plugin (WIN)	Install	Use Fixlet to install the BigFix Root Server DEX Plugin.
Install ClickHouse DB (25.9.3.48) (RHEL/Ubuntu)	Install	Use the fixlet to install the ClickHouse database.
Install NATS Jetstream Service (2.12.1) (WIN)	Install	Use the fixlet to install the NATS Jetstream Service.
Install BigFix Scanner DEX Plugin (WIN)	Install	Use the fixlet to install the BigFix Scanner DEX Plugin on Windows.
Install BigFix Scanner DEX Plugin (MacOS)	Install	Use the fixlet to install the BigFix Scanner DEX Plugin on MacOS.
Install DEX FillDB (WIN)	Install	Use the fixlet to install the DEX FillDB.
Install DEX Server (WIN)	Install	Use the fixlet to install the DEX Server.

Configuration Fixlets


Name	Category	Description
Configure NATS JetStream Service (WIN)	Configure	Use the fixlet to configure the NATS JetStream Service.
Configure DEX Scanner Plugin and Scanner Log Trace Settings (WIN)	Configure	Use the fixlet to configure the DEX Service and Scanner Log Trace Settings.
Configure BigFix Root Server DEX Plugin	Configure	Use the fixlet to configure BigFix Root Server DEX Plugin
Configure Dex Server (WIN)	Configure	Use the fixlet to configure DEX Server.
Configure Dex FillDB (WIN)	Configure	Use the fixlet to configure DEX FillDB.
Self-Service Application Setting: Show or Hide the Survey tab	Configure	Use the fixlet to enable Survey tab in SSA

Uninstallation Fixlets


Name	Category	Description
Uninstall NATS JetStream Service (WIN)	Uninstall	Use the fixlet to uninstall the NATS JetStream Service.
Uninstall BigFix Scanner DEX Plugin (WIN)	Uninstall	Use the fixlet to uninstall the DEX Server plugin on Windows.
Uninstall BigFix Scanner DEX Plugin (MacOS)	Uninstall	Use the fixlet to uninstall the DEX Server plugin on macOS.
Uninstall DEX Server (WIN)	Uninstall	Use the fixlet to uninstall the DEX Server.
Uninstall DEX FillDB (WIN)	Uninstall	Use the fixlet to uninstall the DEX FillDB.
Uninstall ClickHouse DB (RHEL/Ubuntu)	Uninstall	Use the fixlet to uninstall the ClickHouse DB.
Uninstall BigFix Root Server DEX Plugin (WIN)	Uninstall	Use the fixlet to uninstall the BigFix Root Server DEX Plugin

Upgrade Fixlets


Name	Category	Description
Upgrade BigFix Scanner DEX Plugin (WIN)	Upgrade	Use the fixlet to upgrade the DEX Server plugin on Windows.
Upgrade BigFix Scanner DEX Plugin (MacOS)	Upgrade	Use the fixlet to upgrade the DEX Server plugin on macOS.
Upgrade DEX Server (WIN)	Upgrade	Use the fixlet to upgrade the DEX Server.
Upgrade DEX FillDB (WIN)	Upgrade	Use the fixlet to upgrade the DEX FillDB.
Upgrade BigFix Root Server DEX Plugin (WIN)	Upgrade	Use the fixlet to upgrade the BigFix Root Server DEX Plugin