Welcome
BigFix Workspace
BigFix Digital Employee Experience (DEX)
Administrating DEX
Upgrade
The upgrade Fixlets are available for each of the four DEX components, which internally refers to the same directory path where the installation was previously performed.

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- BigFix Platform
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- BigFix Digital Employee Experience (DEX)
  - Using DEX
    Welcome to the BigFix DEX documentation, where you can find information about how to install and configure BigFix DEX (Digital Employee Experience). DEX is a endpoint experience management application that provides simplified view of your IT environment and make well-informed decisions to increase the productivity of employees.
  - Administrating DEX
    - DEX Installation
      This topic provides a detailed sequence of steps required to install all BigFix DEX components. The installation must follow this order: Data services (MSSQL, ClickHouse, NATS JetStream: any order) > DEX Server > (DEX FillDB + Root Server DEX Plugin: any order) > Configure DEX in BFUI → Scanner DEX Plugin on endpoints.
    - Configuration
      BigFix DEX provides four configuration Fixlets, one for each DEX component, to support post-installation configuration and reconfiguration.
    - Upgrade
      The upgrade Fixlets are available for each of the four DEX components, which internally refers to the same directory path where the installation was previously performed.
  - Integrations available with DEX
    The Service Now, Remote Control and Historical data integration are available using the APIs. For information on the respective areas, refer to their documentations.
  - Troubleshooting DEX Application Issues
    This section provides information about the types of issues and the ways to solve it.
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Upgrade

The upgrade Fixlets are available for each of the four DEX components, which internally refers to the same directory path where the installation was previously performed.

BigFix DEX requires BigFix Platform version 11.0.7 or higher. Ensure that BigFix Platform and the BigFix Scanner are updated to their minimum required baseline before upgrading DEX components. Upgrading Scanner or Explorer using Fixlets is no longer required.

Available upgrade fixlets:


Name	Category	Description
Upgrade Scanner DEX Plugin (WIN)	Upgrade	Use the fixlet to upgrade the Scanner DEX Plugin on Windows.
Upgrade Scanner DEX Plugin (MacOS)	Upgrade	Use the fixlet to upgrade the Scanner DEX Plugin on macOS.
Upgrade DEX Server (WIN)	Upgrade	Use the fixlet to upgrade the DEX Server.
Upgrade DEX FillDB (WIN)	Upgrade	Use the fixlet to upgrade the DEX FillDB.
Upgrade BigFix Root Server DEX Plugin (WIN)	Upgrade	Use the fixlet to upgrade the BigFix Root Server DEX Plugin

Note: The DEX Server upgrade fixlet requires admin credentials (CH and MSSQL) to proceed, as the admin credentials are not stored. Other components are upgraded based on the existing configuration. It is mandatory to upgrade the DEX Server first. For Scanner DEX Plugin, the minimum version of Scanner should be >= "11.0.41.1".