Historical Data

HCL IEM enables operators to view similar actionable related to current actionable. This works by comparing entity+parameter combinations for current actionable and compare with historical Actionable to identify and populate matching Actionable. Please follow steps to view similar Actionable.

  1. Click on a particular actionable on Data View-Actionable screen, a pop-up window will open that will show all information like related alerts, related changes, related problems, timeline view, topology view, service topology view etc.
  2. Click on the Historical Data header present in the actionable popup.
  3. Historical Data containing details of similar actionable will be displayed and details can be seen while scrolling from left to right for similar actionable.
    Figure 1. Similar Actionable