Add Comments

HCL IEM enables users to provide comments that the user has been performing while solving issues. Please follow the steps below to add comments in actionable screen:

1. Click on a particular actionable on Data View-Actionable screen, a pop-up window will open that will show all information like related alerts, related changes, related problems, timeline view, topology view, service topology view etc.
2. Click on the Comments header present in the actionable popup.
3. Details of comments along with posted user will be displayed over screen.
4. It also provides an option to search for a specific comment by entering text in search box.