Knowledge Search

This section provides the user with the documents fetched for any description.

To use knowledge search, use the following steps:

  1. On the Knowledge menu, click on Knowledge Search. Below screen appears:
    Figure 1. Knowledge Search
  2. Enter the desired description and click on Search icon.
  3. The relevant data would appear as below:
    Figure 2. Knowledge Search (Cont.)
  4. Users can apply additional filters for the search. For that, click on Advance Search. A popup will be opened.
    Figure 3. Knowledge Search (Cont.)
  5. From the condition dropdown, select any of the conditions:
    Figure 4. Knowledge Search (Cont.)
  6. Enter Search Term and select condition as AND or OR.
    Figure 5. Knowledge Search (Cont.)
  7. Add all the conditions and click Search. Now the data will be filtered as per the advance search conditions.
    Figure 6. Knowledge Search (Cont.)
  8. Users can click on any of the links to get detailed information.
  9. Users can also give rating to any of the fetched links whatever suits him the right.
    Figure 7. Knowledge Search (Cont.)
  10. A confirmation dialog box opens.
    Figure 8. Knowledge Search (Cont.)