Executive Summary

This document outlines the high-level design for GenAI, an Agentic AI platform offered as a SaaS solution, focusing on enhancing IT operations and infrastructure management. GenAI leverages advanced AI models and a robust tool orchestration framework to automate complex workflows, provide intelligent assistance, and facilitate proactive issue resolution. By integrating with existing enterprise systems, GenAI aims to deliver a seamless, efficient, and secure environment for infrastructure management. This document contains essential prerequisites for successfully integrating BigFix GenAI with iAutomate.