Yellow Messenger

This page explains how to configure a Yellow messenger as WSP.

Yellow Messenger is a conversational AI platform designed to help businesses automate customer interactions and improve customer experiences. By leveraging chatbots and AI technologies, the platform assists customers with inquiries, offers product recommendations, and manages routine customer service tasks efficiently.

Configure Yellow Messenger with HCL CDP

To configure, the Yellow Messenger follow the steps below:

  • Click the Edit icon. Update the following inputs to the below-mentioned fields to configure your Yellow Messenger for your WhatsApp communication.
    • Client: Select Yellow Messenger from the list of WSPs.
    • Name: Enter connection name.
    • Bot Id: This will be given by the Yellow Messenger team. Please ask your YM account manager for the Bot ID.
    • X-Auth-Token: X-Auth-Token is present once you login into app.yellowmessenger.com and go to Account Settings > API Key.
    • Senders Number: Type the sender's number which will be used to send WhatsApp messages.
  • Click Submit.

Try It Out

Use Try It Out to test the configuration. To try it out, follow the steps below:

  1. Enter the mobile number along with the country code to which the communication has to be sent.
  2. Choose the template for your communication that has to be sent in WhatsApp.
  3. Configure the variables as per the template
  4. Include media( If required ). Use the radio buttons to choose how to add media—either as a URL or a file. After selecting, enter the URL or upload the file and click the Upload button. The Supported Media Formats are Images, documents, and videos, and file size should not exceed 5 MB Maximum.
  5. Enter the filename and click Submit.