Welcome
Working with System
This section describes the Data Pipeline for streamlined data flow, leveraging Customer One View for unified profiles, and orchestrating campaigns to drive targeted engagement.
Social Engagement
This page explains how CDP integrates with Google Ads and Facebook Ads to collect, process, and display social media performance metrics.

Getting Started
Welcome to the documentation for HCL CDP, where you can find information about how to install, maintain, and use this service.
Installation
Learn more about HCL CDP installation and deploying core components of the product.
Administration
Learn about how to configure, manage, and maintain HCL CDP environments. It includes details on system setup, user management, permissions, integrations, and troubleshooting, ensuring seamless operation and efficient deployment of your continuous delivery processes.
Working with System
This section describes the Data Pipeline for streamlined data flow, leveraging Customer One View for unified profiles, and orchestrating campaigns to drive targeted engagement.
- CDP Overview
  This page talks about the importance of CDP and its benefits.
- Customer One View
  This page introduces Customer One View, a feature designed to provide a comprehensive analysis of customer traits, actions, and engagement history for enhanced understanding and efficiency.
- Campaign Channels
  Overview of supported channels in HCL CDP and core elements used during campaign setup.
- Segments Overview
  This page provides a detailed explanation of segments, their use cases, and types in the HCL CDP Marketing Automation platform. Segments allow marketers to automate user targeting, reduce manual errors, and drive higher conversions through precise audience categorization.
- Data Pipeline
  Data Pipeline enables seamless data flow by managing events, integrating data sources, and configuring destinations for unified and actionable customer insights.
- Social Engagement
  This page explains how CDP integrates with Google Ads and Facebook Ads to collect, process, and display social media performance metrics.
  - Google Ads
    This section display the Google Ads performance for each Google Ads account.
  - Facebook Ads
    This section display the Facebook Ads performance for each Facebook Ads account.
- Agentic Segment
  This page explains how to write effective prompts, from basic filters to advanced segmentation logic used within the Unica Platform to create CDP segments.
Insights and Actions
This section details unify real-time dashboards and AI-driven intelligence to transform data into impactful outcomes.
Integrations
HCL CDP comes with predefined APIs like get profile and data ingestion APIs.
Settings
This section allows configuring product label, setting frequency caps, and so on.
System Data Model

Social Engagement

This page explains how CDP integrates with Google Ads and Facebook Ads to collect, process, and display social media performance metrics.

This integration enables marketers and data analysts to track campaign engagement, optimize ad spend, and drive personalized experiences based on ad interaction data. Currently, CDP is integrated with the following platforms: