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User Documentation
HCL Verse is mail that understands you. It has less clutter and more clarity for getting you connected to the people who matter to you most.
How do I personalize Verse?
From the navigation bar, click your profile image and then select Verse Settings to change mail, calendar, out of office, security, and delegation settings.
How do I use mail and calendar delegation?
Whether you need to delegate someone to manage your mail and calendar, or you want to manage the mail and calendars of others, you'll find help here.
How do I delegate access to my mail, calendar, and contacts?
Delegate access to your mail, calendar, and contacts, or calendar and contacts only, and specify the level of access.

User Documentation
HCL Verse is mail that understands you. It has less clutter and more clarity for getting you connected to the people who matter to you most.
- How do I run Verse as a standalone app?
  Beginning with HCL Verse 2.0, you can install and run HCL Verse as a standalone browser app that is based on progressive web app (PWA) technology.
- Why do I see people in the top bar?
  One of the main aspects of HCL Verse that sets it apart is that it lets you have, within easy reach, all the things that are important to you. People are a big part of this idea.
- How do I use business cards to see my colleagues' information?
  HCL Verse® business cards keep all the necessary personal information for your contacts within easy reach, while at the same time taking it one step further. In Verse, the business card is more than just a source of contact information, it becomes a modern social tool, giving you the opportunity to interact with your colleagues in a variety of ways.
- How do I manage my personal contacts?
  Add contacts to save information about the people you communicate with in HCL Verse.
- How do I show my picture?
  You can add or change the picture of yourself in the Verse "important to me" bar by uploading an image, pointing to a URL that has an image, or taking a photo of yourself. Or, you can use an image that you've added to the Gravatar web site.
- How do I chat with my contacts?
  HCL Verse® gives you intuitive, integrated access to HCL Sametime® Chat in a way you've never had before. You can message colleagues all with the click of a button from the Verse interface.
- How do I find what I'm looking for?
  One of the most powerful and useful features of HCL Verse is its dynamic and analytics-driven search capacity. Search through every piece of mail with precision and ease.
- How can I see my mail storage quota?
  If your administrator sets a mail file quota to limit the size of your mail file, you can see how close your mail file is to quota.
- How do I master mail?
  HCL Verse gives you many great ways to take control of your mail.
- How do I manage my calendar?
  HCL Verse gives you many options for managing your work day, whether it's from the quick access Calendar Bar on your mail view, or the powerful and unique Calendar Inbox.
- How do I share and link to my files?
  HCL Verse® goes beyond simple file attachments by allowing you to share files and link to folders in the cloud. When composing a message, you can select files from your computer or files and folders from HCL Connections™.
- How do I personalize Verse?
  From the navigation bar, click your profile image and then select Verse Settings to change mail, calendar, out of office, security, and delegation settings.
  - What settings are available?
    Use Verse Settings to set a variety of preferences.
  - How do I remove unused addresses from my type-ahead list?
    Use the Type-ahead setting to remove addresses that you don't use from your type-ahead list.
  - How do I see names in their native languages?
    In work environments that use internationally-recognized names, your administrator may allow you to see names in their native languages and character sets. These are known as alternate names.
  - How do I let people know when I will be out of the office?
    You can easily let everyone you work with know your out of office dates.
  - How do I use mail and calendar delegation?
    Whether you need to delegate someone to manage your mail and calendar, or you want to manage the mail and calendars of others, you'll find help here.
    - How do I delegate access to my mail, calendar, and contacts?
      Delegate access to your mail, calendar, and contacts, or calendar and contacts only, and specify the level of access.
    - How do I access mail and calendars delegated to me?
      Set up Verse to view or manage other people's mail and calendars. The first step is to add a button to the navigation bar so you can open the delegation panel where you can add and access delegated accounts.
    - What delegation access levels are available?
      Simple access levels are available when delegating your mail and calendar in HCL Verse. If you're coming from HCL Notes, you may want to know how HCL Verse access levels map to HCL Notes access levels.
  - How do I open a mail-in database?
    Open a mail-in database from the delegation panel.
  - How do I use Verse without an Internet connection?
    With HCL Verse, you can still get your work done even when disconnected from the Internet. You can set up HCL Verse mail to read and write messages offline, and it will automatically send your mail when you connect to the Internet again.
  - How can folders keep me organized?
    Folders provide a lightweight way for you to organize messages. Folder operations in HCL Verse®, such as moving messages to a folder, carry over to HCL Notes® and HCL iNotes®, and folder operations in those clients carry over to Verse.
  - How can I avoid and deal with spam mail?
    Spam mail is any unsolicited mail message in your inbox, generally used as a form of advertising or solicitation. Spammers collect mail addresses from chatrooms, websites, customer lists, newsgroups, and viruses that harvest users' address books. In the first half of 2010, 80% of all electronic mail was spam.
  - How can I use HCL Verse on my mobile device?
    You can access HCL Verse® from the browser on your mobile device. You can also use Verse apps with an HCL Traveler server.
- How do I manage passwords and my Notes ID?
  If your administrator allows you to, you can use Security settings to change the password you use to log on to Verse, to change your Notes ID password, and to manage your Notes ID.
- How can I use keyboard shortcuts?
  HCL Verse gives you ways to simplify your experience through keyboard shortcuts.

How do I delegate access to my mail, calendar, and contacts?

Delegate access to your mail, calendar, and contacts, or calendar and contacts only, and specify the level of access.

1. Click your profile image in the navigator bar and click Verse Settings > Delegation.

2. Search for the person to whom you want to grant access. Specify whether they have access to Mail, Calendar, and Contacts or only your Calendar and Contacts and the type of access. Wondering how Verse access levels map to HCL Notes access levels? See What delegation access levels are available?.

Note: When you delegate to others, you also give access to your To Do items.

Grant Access settings for delegation

Note: Each time delegation settings are saved, a request is sent to process the changes and it may take some time for the updates to be applied. While this is going on, a Pending Changes banner displays next to the delegate list. Once this goes away, the list should be up-to-date. If any changes are made to the delegation settings while the Pending Changes banner displays, they will overwrite any previous changes made.

What does it mean to give access to an organization?

This option allows anyone within your organization to have the selected access rights to your Mail and Calendar. If you want to grant individuals a different access right, create a separate delegation setting entry for each person. Organization access maps to the Public access that's available in HCL Notes.

Warning when access levels are not optimized for HCL Verse

If you previously delegated your mail and calendar using Notes, and you see the following warning, do not be alarmed. Your delegates still have the access you set up in Notes. In Verse, their Calendar access is not affected and Verse is not affected unless they have access to manage your folders. Moving forward it is recommended that you update the level of access that is recommended in the Verse UI, but this should not block your delegates from the key functionality of managing your mail or calendar.

Warning when delegation access does not match access level set in HCL Notes.