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User Documentation
HCL Verse is mail that understands you. It has less clutter and more clarity for getting you connected to the people who matter to you most.
How do I personalize Verse?
From the navigation bar, click your profile image and then select Verse Settings to change mail, calendar, out of office, security, and delegation settings.
How can folders keep me organized?
Folders provide a lightweight way for you to organize messages. Folder operations in HCL Verse®, such as moving messages to a folder, carry over to HCL Notes® and HCL iNotes®, and folder operations in those clients carry over to Verse.

User Documentation
HCL Verse is mail that understands you. It has less clutter and more clarity for getting you connected to the people who matter to you most.
- How do I run Verse as a standalone app?
  Beginning with HCL Verse 2.0, you can install and run HCL Verse as a standalone browser app that is based on progressive web app (PWA) technology.
- Why do I see people in the top bar?
  One of the main aspects of HCL Verse that sets it apart is that it lets you have, within easy reach, all the things that are important to you. People are a big part of this idea.
- How do I use business cards to see my colleagues' information?
  HCL Verse® business cards keep all the necessary personal information for your contacts within easy reach, while at the same time taking it one step further. In Verse, the business card is more than just a source of contact information, it becomes a modern social tool, giving you the opportunity to interact with your colleagues in a variety of ways.
- How do I manage my personal contacts?
  Add contacts to save information about the people you communicate with in HCL Verse.
- How do I show my picture?
  You can add or change the picture of yourself in the Verse "important to me" bar by uploading an image, pointing to a URL that has an image, or taking a photo of yourself. Or, you can use an image that you've added to the Gravatar web site.
- How do I chat with my contacts?
  HCL Verse® gives you intuitive, integrated access to HCL Sametime® Chat in a way you've never had before. You can message colleagues all with the click of a button from the Verse interface.
- How do I find what I'm looking for?
  One of the most powerful and useful features of HCL Verse is its dynamic and analytics-driven search capacity. Search through every piece of mail with precision and ease.
- How can I see my mail storage quota?
  If your administrator sets a mail file quota to limit the size of your mail file, you can see how close your mail file is to quota.
- How do I master mail?
  HCL Verse gives you many great ways to take control of your mail.
- How do I manage my calendar?
  HCL Verse gives you many options for managing your work day, whether it's from the quick access Calendar Bar on your mail view, or the powerful and unique Calendar Inbox.
- How do I share and link to my files?
  HCL Verse® goes beyond simple file attachments by allowing you to share files and link to folders in the cloud. When composing a message, you can select files from your computer or files and folders from HCL Connections™.
- How do I personalize Verse?
  From the navigation bar, click your profile image and then select Verse Settings to change mail, calendar, out of office, security, and delegation settings.
  - What settings are available?
    Use Verse Settings to set a variety of preferences.
  - How do I remove unused addresses from my type-ahead list?
    Use the Type-ahead setting to remove addresses that you don't use from your type-ahead list.
  - How do I see names in their native languages?
    In work environments that use internationally-recognized names, your administrator may allow you to see names in their native languages and character sets. These are known as alternate names.
  - How do I let people know when I will be out of the office?
    You can easily let everyone you work with know your out of office dates.
  - How do I use mail and calendar delegation?
    Whether you need to delegate someone to manage your mail and calendar, or you want to manage the mail and calendars of others, you'll find help here.
  - How do I open a mail-in database?
    Open a mail-in database from the delegation panel.
  - How do I use Verse without an Internet connection?
    With HCL Verse, you can still get your work done even when disconnected from the Internet. You can set up HCL Verse mail to read and write messages offline, and it will automatically send your mail when you connect to the Internet again.
  - How can folders keep me organized?
    Folders provide a lightweight way for you to organize messages. Folder operations in HCL Verse®, such as moving messages to a folder, carry over to HCL Notes® and HCL iNotes®, and folder operations in those clients carry over to Verse.
  - How can I avoid and deal with spam mail?
    Spam mail is any unsolicited mail message in your inbox, generally used as a form of advertising or solicitation. Spammers collect mail addresses from chatrooms, websites, customer lists, newsgroups, and viruses that harvest users' address books. In the first half of 2010, 80% of all electronic mail was spam.
  - How can I use HCL Verse on my mobile device?
    You can access HCL Verse® from the browser on your mobile device. You can also use Verse apps with an HCL Traveler server.
- How do I manage passwords and my Notes ID?
  If your administrator allows you to, you can use Security settings to change the password you use to log on to Verse, to change your Notes ID password, and to manage your Notes ID.
- How can I use keyboard shortcuts?
  HCL Verse gives you ways to simplify your experience through keyboard shortcuts.

How can folders keep me organized?

Folders provide a lightweight way for you to organize messages. Folder operations in HCL Verse®, such as moving messages to a folder, carry over to HCL Notes® and HCL iNotes®, and folder operations in those clients carry over to Verse.

When you first log into Verse, the Folders display is collapsed by default. To see your full folder tree, click on the "Toggle folders" button .

From here, you can work with your folders and their messages. In addition, clicking a folder will add it as a filter to the Search bar, and the message list will show all mail within that folder.

You can also search for a specific folder using the Find folder input box.

If you want to create a new top level folder, simply click the "New folder" link .

Folders

When you hover your pointer on a folder you've created, an "Edit" button displays

. Click it to bring up additional folder options, including:

"Rename" - Change the name of the folder.
"Add subfolder" - Create a subfolder underneath the selected current folder.

There are two ways you can move or add messages to a folder:

Drag the message(s) to a folder using your mouse.
In the message view or list, click the "Move to folder" button.
Clicking the "Move to folder" button will show the "Move to folder panel". You can either enter the name of the folder in the "Find folder" bar, or select the desired folder from the list.

There are also two ways to remove messages from a folder:

With the current search limited to a specific folder, you can bring up a "Remove from folder" button by hovering the mouse over a message. Clicking the button will remove the message from the folder.

In addition, within the message view, chiclets show which folder(s) the current message is in. Click the "Remove from folder" icon in the chiclet to remove the message from the selected folder.

Select from suggested folders

As you add or move a message to a folder, Verse suggests ones to select based on the folders you've used previously: