Confirmed Orders
HCL Commerce allows the Marketplace Seller Administrator to view all the confirmed orders through the Seller Dashboard.
About this task
When a new order is placed from the storefront, the initial status of the order is On-Hold. The newly created order is added in the list of On-Hold orders. It takes a few minutes for the order to move from on-hold to ready for processing. When the order is in the Ready for Processing state, the Marketplace Operator or Marketplace Seller needs to confirm the order from the Order management page or from the .CSV file. This document provides steps to be followed to view Confirmed orders from the Order management page. See .CSV file for Orders to view Confirmed orders from a .CSV file.
Procedure
- Open Management Center Tools.
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From the hamburger menu, select Seller Dashboard.
Note: If you have more than one seller organizations assigned, all the associated Seller Organizations are listed on this page. Find the seller for whom you want to update orders. Click on the Access Seller Dashboard link in the same row. The Seller Dashboard page opens.
Open
Management Center tools and from the left navigation menu, click .
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On the seller dashboard page, select Orders. The
Order Management page opens.
Note: Orders are accessible only in a
liveenvironment. You will not be able to access the Orders functionality through theAuthenvironment. - Click on the Confirmed tab. All the orders that are in a Confirmed state are displayed on the screen.
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Click on the arrow beside the order item number, to view the following
information related to the specific order:
- Recipient Information
- Ship Mode
- Part Number
- Unit Price
- Quantity
- Total Price