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User Guide
The information contained in this section applies to IBM WebSphere Commerce Version 7.0.0.9 and Feautre Pack 8. The documentation also applies to all subsequent releases and modifications until otherwise indicated in new editions.
Troubleshooting
Installation issues
Both installing and uninstalling WebSphere Commerce encompass a wide range of steps. If you encounter problems, refer to the following resources for assistance.
WebSphere Commerce server installation issues
If you encounter problems during the installation of the WebSphere Commerce server, review the following issues.
The installer is unable to run in graphical mode
While attempting to install WebSphere Commerce, you receive a graphical mode error.

Troubleshooting: The installer is unable to run in graphical mode

While attempting to install WebSphere Commerce, you receive a graphical mode error.

Problem

The installation of WebSphere Commerce fails with the following message:

The installer is unable to run in graphical mode.  Try running the
installer 
with the -silent flag.

Solution

If you encounter this error message, ensure that you are running the installation wizard as the root user. Ensure that you have exported your display and that you have access to your X server. Refer to your operating system documentation for more information.