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User Guide
The information contained in this section applies to IBM WebSphere Commerce Version 7.0.0.9 and Feautre Pack 8. The documentation also applies to all subsequent releases and modifications until otherwise indicated in new editions.
Troubleshooting
Installation issues
Both installing and uninstalling WebSphere Commerce encompass a wide range of steps. If you encounter problems, refer to the following resources for assistance.
WebSphere Commerce server installation issues
If you encounter problems during the installation of the WebSphere Commerce server, review the following issues.
The cancel button is not disabled.
After confirming the cancellation of a WebSphere Commerce installation, the cancel button is not disabled.

Troubleshooting: The Cancel button is not disabled

After confirming the cancellation of a WebSphere Commerce installation, the cancel button is not disabled.

Problem

The Cancel button in the WebSphere Commerce installation wizard might not be disabled after you confirm that you want to cancel the installation. This is a known limitation in the installation wizard.

Solution

The cancellation of the installation requires the installation wizard to remove files that were already installed and can take several minutes.