The information contained in this section applies to IBM WebSphere Commerce Version 7.0.0.9 and Feautre Pack 8. The documentation also applies to all subsequent releases and modifications until otherwise indicated in new editions.
Creating a custom implementation of a WebSphere Commerce store requires a significant amount of planning. From gathering client needs, to deploying the live solution, much work is needed to successfully deploy a custom client store. Use the resources in here to help you plan every phase of store creation.
Review this section for information about installing the WebSphere Commerce product, associated maintenance, and WebSphere Commerce enhancements.
Before you migrate WebSphere Commerce, review this information for an overview of the migration process.
WebSphere Commerce provides many tutorials.
The topics in the Developing section describe tasks performed by an application developer.
The following section describes how you can leverage WebSphere Commerce features and functionality to help your site be compliant with different privacy and security standards.
These topics describe the security features of WebSphere Commerce and how to configure these features.
HCL Customer Support provides assistance with product defects. Contact HCL if you require assistance with an WebSphere Commerce problem.
The IBM Support Assistant helps you to investigate and resolve problems within your WebSphere Commerce environment.
Both installing and uninstalling WebSphere Commerce encompass a wide range of steps. If you encounter problems, refer to the following resources for assistance.
Review this information when you encounter problems with the WebSphere Application Server that is associated with your WebSphere Commerce instance.
If you encounter problems while configuring WebSphere Commerce, refer to the following resources for assistance.
Review this information when you encounter problems with the Web server that is associated with your WebSphere Commerce instance.
Review this information when you encounter any problems including store publish.
If you encounter issues with the WebSphere Commerce Update Installer, refer to the following:
If you encounter problems during the installation or uninstallation of the WebSphere Commerce fix pack, review the following issues:
Common fix pack installation problems and solutions for WebSphere Commerce Developer.
If you encounter problems while installing a WebSphere Commerce feature pack or enabling a feature on a WebSphere Commerce instance, review this section for common issues.
If you encounter problems while installing a WebSphere Commerce Developer feature pack or enabling a feature on a WebSphere Commerce Developer instance, review this section for common issues.
If you encounter problems with your deployed virtual environments, refer to the following troubleshooting topics for information to help determine the problem and find possible solutions.
If you encounter problems during the migration of WebSphere Commerce, review the following issues:
If you encounter problems during the migration of the Management Center, review the following issues:
Access control problems are often indicated by generic application errors with error message keys such as _ERR_USER_AUTHORITY. The first step in problem determination is to enable tracing for the access control component.
WebSphere Commerce uses the JSTL (Java Server Tag Library) to create new JSP pages. This enables a Web developer to create a Java page without having to worry about the underlying code, while a Java developer can write the code simultaneously, or at a later period. Unfortunately, dynamic caching cannot execute the JSTL <c:import> tag on its own.
If you encounter problems when you are managing or displaying catalogs, refer to the troubleshooting information to help determine the problem and find possible solutions.
If you encounter problems working with contracts, review the following troubleshooting topics.
Problems encountered when sending e-mail for error notification.
Access control for the IBM Gift Center is defined in the GRUSERAUTH database table, under the GIFTREGISTRYID, PASSWORD, and TYPE columns. A use will not be granted access if a relationship is not set. The access control policies must define each role's access level for a gift registry. For example, a gift registrant may have different access levels from a co-registrant, and this relationship must be defined in the access control policies.
When an exception occurs deep in the service layer, an ECException is thrown up the stack. The GiftRegistryComponentServiceImpl catches all non-runtime exceptions and processes them. If the ECException is not an ECApplicationException, then the exception is simply converted into a ServiceException and thrown to the WebSphere Commerce calling commands to handle. If the thrown exception is an ECApplicationException, then GiftRegistryComponentServiceImpl converts this exception to a confirm BOD and returns it to the calling command.
Adding trace statements to your code is helpful for problem determination outside of the development environment.
When enabling IBM Gift Center on Windows 2000, you encounter an "The input line is too long" error message.
You cannot create a GiftRegistry on the migrated environment.
When you perform a GiftRegistry search in a migrated environment, an exception is displayed.
After enabling IBM Gift Center, the default value of "EnableMQMessagesOnUpdate" is set to true. This condition causes an exception to be thrown in the SystemOut.log file. This exception does not affect the normal functionality of the Gift Center.
If you encounter problems while using workspaces, refer to the troubleshooting information to help determine the problem and find possible solutions.
If you encounter problems while using the Management Center, refer to the troubleshooting information to help determine the problem and find possible solutions.
If you encounter problems when using the starter stores, refer to the troubleshooting information to help determine the problem and find possible solutions.
If you encounter problems while using the tax codes or calculation codes, refer to the troubleshooting information to help determine the problem and find possible solutions.
If you encounter problems while using WebSphere Commerce utilities, refer to the following troubleshooting information to help determine the problem and find possible solutions.
If you encounter problems while using WebSphere Commerce search, refer to the troubleshooting information to help determine the problem and find possible solutions.
If you encounter problems using search engine optimization (SEO), review the following issues:
If you encounter problems with WebSphere Commerce REST services, refer to the troubleshooting information to help determine the problem and find possible solutions.
Issues you may encounter while using the stagingprop utility.
In the event you are locked out from the Administration Console, you need to update the database directly to unlock your account.
