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User Guide
The information contained in this section applies to IBM WebSphere Commerce Version 7.0.0.9 and Feautre Pack 8. The documentation also applies to all subsequent releases and modifications until otherwise indicated in new editions.
Troubleshooting
Installation issues
Both installing and uninstalling WebSphere Commerce encompass a wide range of steps. If you encounter problems, refer to the following resources for assistance.

Troubleshooting: WebSphere Commerce installation issues

Both installing and uninstalling WebSphere Commerce encompass a wide range of steps. If you encounter problems, refer to the following resources for assistance.

If you encounter problems during instance creation or with the Configuration Manager, see Troubleshooting: WebSphere Commerce configuration issues.
If you encounter problems during installation or uninstallation of fix packages, or with the WebSphere Commerce Update Installer, see the following:
If you encounter problems during installation, enablement, or uninstallation of feature packs, see Troubleshooting: WebSphere Commerce feature pack issues.
If you encounter problems during the installation or uninstallation of WebSphere Commerce, review the following troubleshooting topics: