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User Guide
The information contained in this section applies to IBM WebSphere Commerce Version 7.0.0.9 and Feautre Pack 8. The documentation also applies to all subsequent releases and modifications until otherwise indicated in new editions.
Troubleshooting
Installation issues
Both installing and uninstalling WebSphere Commerce encompass a wide range of steps. If you encounter problems, refer to the following resources for assistance.
WebSphere Commerce server installation issues
If you encounter problems during the installation of the WebSphere Commerce server, review the following issues.
Errors in the SystemOut.log file during the quick installation
An error appears in the SystemOut.log file during a quick installation and before the WebSphere Application Server PTF is applied.

Troubleshooting: Errors in the SystemOut.log file during the quick installation

An error appears in the SystemOut.log file during a quick installation and before the WebSphere Application Server PTF is applied.

Problem

The following error appears in the SystemOut.log file during a quick installation and before the WebSphere Application Server PTF is applied:

[timestamp] 0000004f ConfigHelperF E Error during initializing  ManagedObjectMetadataHelper

This error message can be ignored.