Troubleshooting: Messages

Solution:

• Check that configuration values are correct.
• Clean up all configuration data by deleting all entries that configure transport at the store level. The following SQL statement will delete all entries:

delete from cseditatt where store_id is not
null

• Open the Administration Console and select Site on the Administration Console Site/Store Selection page. Check that all message types are configured properly and do not configure transport at the store level.