Unifonic

This page explains how to configure Unifonic as an SSP (SMS service provider).

Unifonic is a business communication platform that helps engage customers through personalized communications across multiple channels. HCL CDP includes Unifonic among its SMS service providers, providing users with greater flexibility and ease in delivering personalized SMS messages.

Configure Unifonic with HCL CDP

To configure Unifonic, follow the steps below:

  1. In the Add Client page, on the CONFIGURATION tab, in the Client field, select Unifonic from the list of SSPs.
  2. Configure the following details:
    • Name: Enter connection name.
      Note: This is for internal use, which will not be shared to SMS API.
    • API URL: Enter the API URL in this field.
    • AppSID: Enter the Authentication string that uniquely identifies your application.
    • Sender ID: Enter the sender ID provided by the Unifonic team.
    • Webhook URL: Enter the webhook URL provided by the Unifonic team.
  3. Click Save details, and you're all set to go!