Twilio

This page explains how to configure Twilio as SSP (SMS service provider)

Twilio SMS is a cloud-based communication platform that allows businesses to send and receive SMS messages. With Twilio SMS, businesses can automate sending and receiving text messages through its APIs.

Configure Twilio with HCL CDP

To configure the Twilio, follow the steps below:

  1. In the Add Client page, on the CONFIGURATION tab, in the Client field, select Twilio from the list of SSPs.
  2. Configure the following details:
    • Name: Enter connection name.
      Note: This is for internal use, which will not be shared to SMS API.
    • Twilio Account SID: Enter the Twilio Account SID from your Twilio dashboard.
    • Twilio Auth Token: Enter the Twilio auth token from your Twilio dashboard.
    • Sending Option: Choose a sending option - Messaging Service SID or From.
  3. Click Save Details, and you're all set to go!