Infobip

This page explains how to configure Infobip as an SSP (SMS service provider).

Infobip is an Application-to-Person communication platform designed for enterprises, widely used for marketing communications to engage customers through automated messaging and drive specific goals. It provides access to an extensive range of communication channels to meet diverse business needs.

Configure Infobip with HCL CDP

To configure the Infobip, follow the steps below:

  1. In the Add Client page, on the CONFIGURATION tab, in the Client field, select Infobip from the list of SSPs.
  2. Configure the following details:
    • Name: Name your connection.
      Note: This is for internal use, which will not be shared to SMS API.
    • API Key: Enter the API key provided by the Infobip team.
    • API Base URL: Enter the base URL.
    • Sender ID: Enter the SMS sender ID.
    • Principal Entity ID: Enter the principal entity ID.
  3. Click Save details, and you're all set to go!