Infobip

This page explains how to configure Infobip as an ESP.

Infobip is a leading A2P (Application-to-Person) communication platform used by enterprises for marketing communications. It is designed to help businesses engage customers through automated messaging and guide them toward achieving specific goals. As a programmable communications platform, Infobip offers a range of tools for advanced customer engagement, support, security, and authentication, all accessible across multiple communication channels.

Configure Infobip with HCL CDP:

To configure the Infobip, follow the steps below:

  1. In the Add Client page, on the CONFIGURATION tab, in the Client field, select Infobip from the list of ESPs.
  2. Configure the following details:
    • Name: Enter the connection name.
    • API Key: Enter the API key provided by the Infobip team
    • API Base URL: Enter the base URL
    • Webhook URL: Copy the webhook URL and paste it into the Infobip dashboard to get reports in HCL CDP.