Welcome
BigFix SaaS User Guide
This guide is for the regular users of BigFix SaaS.
Fixlet Streams
Fixlet Streams help to automate the process of remediating endpoint vulnerabilities, such as patch and update deployments, while offering flexibility for manual intervention when critical issues arise. The feature ensures routine security and compliance tasks are handled efficiently, freeing up IT teams to focus on strategic initiatives. Additionally, it allows for ad-hoc remediation, enabling swift responses to urgent issues like zero-day vulnerabilities.
Fixlet details page
The Fixlet Details Page provides comprehensive information about the status and configuration of your Fixlet Stream.

BigFix Documentation Homepage
BigFix SaaS Documentation
Welcome to BigFix SaaS, your comprehensive solution for cloud-based endpoint management. BigFix SaaS combines the reliability and control of BigFix with the flexibility of the cloud. Whether transitioning from an on-premises setup or exploring new possibilities, BigFix SaaS delivers simplicity, scalability, and security.
BigFix SaaS Overview
BigFix SaaS is a software-as-a-service based endpoint management platform that automates the management, patching, and inventory of nearly 100 different operating system versions.
Introduction
BigFix SaaS is an endpoint management platform that automates patch management and inventory across various operating systems and apps. Benefits include cost savings, accessibility, scalability, automatic updates, quick deployment, reliability, high compatibility, SaaS security, and reduced hardware requirements.
Getting Started with BigFix SaaS
This guide helps you get started with BigFix SaaS solution for managing your endpoints. BigFix SaaS is designed to simplify and streamline the management of users, devices, and deployments within your organization.
BigFix SaaS User Guide
This guide is for the regular users of BigFix SaaS.
- My Dashboard
  My Dashboard is the main page where users can add devices to their deployment and access additional functionality through icons for notifications and user profiles. The platform allows customization with light or dark mode at the account level, affecting all users. To maximize BigFix's capabilities, users are encouraged to add organization devices by clicking Add device and following on-screen prompts.
- CyberFOCUS
  CyberFOCUS is a threat intelligence and remediation feature within BigFix SaaS Remediate that provides visibility into CISA KEV (Known Exploited Vulnerabilities) and MITRE ATT&CK reports. It enables users to assess their security posture and take proactive remediation actions based on real-world threat intelligence.
- Deployment Manager
  The Deployment Manager in BigFix streamlines the process of executing actions on devices within a deployment. It allows users to initiate and monitor deployments, which can range in complexity from quick tasks completed in minutes to more involved processes that may take days to finish on all targeted devices.
- Device Explorer
  The Device Explorer app in BigFix allows to view and explore their linked devices in a table format, displaying important details like device name, last connection time, OS information, and device type. To simplify device exploration use filter or device search. Click on specific device to access more details.
- Fixlet Explorer
  Fixlet Explorer enables users to view and manage Fixlets, which are sets of instructions for the BigFix agent to execute on devices. Users can filter and deploy Fixlets, access detailed information on CVEs, and navigate through a data table displaying relevant Fixlet details.
- Fixlet Streams
  Fixlet Streams help to automate the process of remediating endpoint vulnerabilities, such as patch and update deployments, while offering flexibility for manual intervention when critical issues arise. The feature ensures routine security and compliance tasks are handled efficiently, freeing up IT teams to focus on strategic initiatives. Additionally, it allows for ad-hoc remediation, enabling swift responses to urgent issues like zero-day vulnerabilities.
  - Setting up Fixlet Streams
    Setting up Fixlet Streams involves accessing the built-in streams displayed as cards and subscribing devices based on dynamic filters. You can create targeted subscriptions by specifying conditions based on attributes, ensuring that the right devices receive necessary updates. Once devices are subscribed, you can create automation for seamless patch deployments and monitor compliance and progress in real time.
  - Fixlet details page
    The Fixlet Details Page provides comprehensive information about the status and configuration of your Fixlet Stream.
  - Create Fixlet Stream
    The Create Fixlet Stream feature enables you to set up custom Fixlet streams to meet specific organizational needs by defining conditions and selecting targeted devices for updates.
  - Troubleshooting
    Understand these common issues and their resolutions, so that you can effectively troubleshoot and resolve problems encountered while managing and monitoring Fixlet Streams, ensuring smooth and efficient deployment processes.
  - Common use cases
    Fixlet Streams provide a versatile solution for managing patch deployments and updates across a range of device environments. Below are some common use cases illustrating how organizations can effectively utilize Fixlet Streams:
- Protection Level Agreement (PLA)
  Protection Level Agreements are a set of baselines that combine device contexts, and desired patch levels and compliance standards for a given set of Fixlets against agreed-to organisational service levels by key stakeholders including IT, Security, and the overall organization.
- User Management
  The User Manager application in BigFix SaaS provides administrators with a robust interface to efficiently manage user accounts, roles, permissions, and activities in BigFix SaaS. This guide walks you through the process of creating new users, disabling or deleting existing users, setting passwords, managing roles, and more, ensuring you have a smooth and efficient experience.
Guides in PDF format
This section contains links to PDF versions of all the BigFix SaaS product guides.
Frequently Asked Questions

Fixlet details page

The Fixlet Details Page provides comprehensive information about the status and configuration of your Fixlet Stream.

Fixlet Stream details page

Fixlet Stream details page

Here’s what you can find:

Status: Displays whether the Fixlet Stream is Active or Inactive. Users can toggle this status as needed.
Edit Options:
- Edit Subscription: Modify the device subscriptions associated with the Fixlet Stream.
- Edit Automation: Change the automation settings, including the schedule or conditions.
Activity Feed:
- Shows a list of Recent, Scheduled, In Progress, Expired, and Stopped Deployments.
- Displays Fixlet Compliance data, indicating the percentage of compliant devices.
- Provides Deployment Progress Data, allowing users to track the success of the current deployment.
Overview: Displays real-time data to monitor Fixlet Compliance and Deployment Progress.
Composition: Shows the composition of the results.
Subscription definition: Shows the dynamic filter conditions that you have defined to subscribe devices to the Fixlet Stream.
Properties: Displays critical information about the Fixlet Stream such as its category, ID, severity.
Fixlets: Lists all the applicable Fixlets along with some critical information about the Fixlets in a grid.
Subscribed devices: Lists all the devices that are subscribed to the Fixlet Stream along with their details in a grid.

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