User Management

The User Manager application in BigFix SaaS provides administrators with a robust interface to efficiently manage user accounts, roles, permissions, and activities in BigFix SaaS. This guide walks you through the process of creating new users, disabling or deleting existing users, setting passwords, managing roles, and more, ensuring you have a smooth and efficient experience.

Key features

  • User account management
    • User Creation and Registration: Admins can create new user accounts manually.
    • Account Activation/Deactivation: Admin users can enable or disable user accounts deactivate user accounts as needed.
  • Role-based application access:
    • Role Assignment: Assign predefined roles such as Admin, Service Manager, and Work Station Manager to users, granting them access to appropriate features.
  • Authentication and Security
    • Password Requirements: Enforce strong password, including complexity requirements and expiration periods.

Creating and managing users

  • Creating a new user
  • Change password
  • Disable
  • Unlock
  • Delete

User details and actions

  • Drill down on a user to view details such as role, creation date, email, last login, and failed login attempts.
  • To disable a user, click on the disable option. To delete a user, first disable them, and then proceed with deletion after a brief lag.
  • If needed, re-enable a user by clicking the enable option.

Managing user profile

Updating Username
Users can update their username by clicking on the profile icon in the header and accessing the Profile Manager.
Updating Password

To update the password, navigate to the Profile Manager and follow the prompts to change it.