Migrate

The Agent Migration feature allows you to seamlessly migrate your devices from BigFix on-premises to BigFix SaaS. This process utilizes a universal Fixlet for deployment and allows users to track the migration status through the migration dashboard.

Supported Platforms

The migration supports a wide range of operating systems, including:

  • Windows
  • RHEL
  • Ubuntu
  • Mac OS
  • Debian
  • Amazon Linux 2
  • Amazon Linux 2023
  • CentOS

Migration Metrics Dashboard

The Migration Metrics Dashboard tracks your endpoint transitions from local on-premises BigFix environments to the BigFix SaaS platform.

Core Metrics
  • Migration:
    • Total migrations: Total number of endpoints targeted for migration.
    • Success: Devices that successfully completed migration and are actively reporting.
    • In progress: Devices currently executing the migration Fixlet.
    • Past due: This status indicates that an endpoint failed to report a successful migration before the action's specified deadline expired. This typically happens because the device was powered off, went offline, or encountered a technical error mid-process that prevented it from checking back in with the SaaS console. Seeing numbers in this category flags these specific machines for administrators to investigate, extend deadlines, or re-trigger the migration.
  • Devices:
    • Total migrations: Total number of endpoints targeted for migration.
    • Success: Devices that successfully completed migration and are actively reporting.
    • In progress: Devices currently executing the migration Fixlet.
    Note:
    • If no data has been imported, the dashboard displays a "No Data Available" state and all counters remain at 0.
    • Pagination controls are displayed when the number of records exceeds 100.
    • Last report time: After the migration file is uploaded, the Last report time field is blank. The field is populated only after the device has been successfully migrated and reports to the server.
Migration Dashboard Controls
  • Start migration – Opens the migration work flow to create a new migration.
  • Add Migration Monitor – Adds a new migration monitor to the dashboard.
  • Filter – Filters the dashboard view based on the selected criteria.
  • View All / View Less – Expands or collapses the dashboard metrics to show all or a summarized view.

Frequently Asked Questions

  • Q: What is the maximum number of devices I can migrate in one action?
    • A: Each migration action is limited to a maximum of 10,000 devices.
  • Q: Will the root server or relays be migrated?
    • A: No, the migration Fixlet's relevance criteria are specifically designed to exclude relays and servers from being applicable for migration.
  • Q: How long does the migration take for my devices to report status?
    • A: Online devices are expected to report their status approximately 10 minutes after deployment. The total process for online devices is expected to take at least 10 minutes.

    • Device Limit: Each migration action is limited to a maximum of 10,000 devices.

  • Q: Can I delete a migration after it has been created?
    • A: No, the current user interface does not support deleting migrations. If you need assistance with deleting a migration, please contact BigFix SaaS support.