Welcome
BigFix Workspace
BigFix Digital Employee Experience (DEX)
Knowing BigFix UI
BigFix UI is a unified interface that consolidates multiple BigFix capabilities into one modern application. It provides IT operations and security teams with a centralized workspace to manage endpoints, remediate vulnerabilities, and generate reports.
Administration
The Administration section helps you manage users and access control in BigFix UI.
User Management
The User Management application in BigFix UI provides administrators with a robust interface to efficiently manage user accounts, roles, permissions, and activities. This section walks you through the process of creating new users, disabling or deleting existing users, setting passwords, managing roles, and more, ensuring you have a smooth and efficient experience.
Editing user profile
Administrators can edit user details, such as login name, email, and full name, and reset passwords directly from the User Management page.

BigFix Documentation Homepage
BigFix Workspace
- BigFix Platform
- BigFix Lifecycle
- BigFix Remediate
- BigFix Compliance
- BigFix Inventory
- BigFix Mobile
- BigFix Digital Employee Experience (DEX)
  - Using DEX
    Welcome to the BigFix DEX documentation, where you can find information about how to install and configure BigFix DEX (Digital Employee Experience). DEX is a endpoint experience management application that provides simplified view of your IT environment and make well-informed decisions to increase the productivity of employees.
  - Administrating DEX
  - Knowing BigFix UI
    BigFix UI is a unified interface that consolidates multiple BigFix capabilities into one modern application. It provides IT operations and security teams with a centralized workspace to manage endpoints, remediate vulnerabilities, and generate reports.
    - Getting Started
      The Getting Started section introduces key features that help users begin working with the BigFix UI. It provides a foundation for understanding how to access the system securely, navigate common features, and apply guided recommendations to improve efficiency and compliance.
    - Customizable Dashboard
      The customizable dashboard is the home page of the BigFix UI. It shows the applications and reports that you use most as a grid of widgets that you can add, remove, and reorder to match your workflow.
    - Explore
      The Explore section provides a centralized view of core BigFix resources. It helps administrators and operators quickly access devices, fixlets, and deployments for monitoring and action.
    - Resolve
      The Resolve section provides tools to act on issues and apply remediations across your environment.
    - Reporting
      The Reporting section provides tools to create, view, and manage reports for analysis and decision-making.
    - Administration
      The Administration section helps you manage users and access control in BigFix UI.
      - User Management
        The User Management application in BigFix UI provides administrators with a robust interface to efficiently manage user accounts, roles, permissions, and activities. This section walks you through the process of creating new users, disabling or deleting existing users, setting passwords, managing roles, and more, ensuring you have a smooth and efficient experience.
        Creating a new user
        Creating a new user in BigFix UI user management application involves a series of steps to ensure proper access and security. Use the Create User wizard to add new users in BigFix UI. You can define how users authenticate, assign their roles, and specify which applications they can access.
        Editing user profile
        Administrators can edit user details, such as login name, email, and full name, and reset passwords directly from the User Management page.
        Managing roles
        Create, edit, and manage user roles with customizable access to applications in the BIgFix UI environment. You can customize each role by specifying app-level permissions, ensuring users have secure and appropriate access based on their responsibilities.
        Account Policy Settings
        The Account policy settings feature enables administrators to configure and enforce account security policies directly through the BigFix UI. By managing these settings, administrators can ensure the environment complies with organizational security standards, such as NIST 800-53, and enforce custom password complexity requirements.
  - Integrations available with DEX
    The Service Now, Remote Control and Historical data integration are available using the APIs. For information on the respective areas, refer to their documentations.
  - Troubleshooting DEX Application Issues
    This section provides sinformation about the types of issues and te ways to solve it.
- BigFix Resolve
- CISA KEV Content Pack
- Windows ESU
- RHEL ESU
- PCI DSS
BigFix Workspace+
BigFix Workspace - US Federal

Editing user profile

Administrators can edit user details, such as login name, email, and full name, and reset passwords directly from the User Management page.

Note: You must be logged in as an administrator.

Edit User Details

Follow these steps to modify a user's basic profile information:

Log in to BigFix UI with your credentials.
Navigate to Administration > User management.
Click the login name of the user you want to edit.
On the User Details page, click the Edit user profile (pencil) icon in the top right corner.
In the Edit user profile dialog, update the following fields as needed:
- Login name: Enter a name using 8 to 15 alphanumeric characters. Do not include special characters.
- User email: Enter the user's email address.
- First name: Enter the user's first name.
- Last name: Enter the user's last name.
Click Save. The user's profile information is updated immediately.

Reset a User Password

Follow these steps to manually reset a local user's password:

Navigate to Administration > User management.
Click the login name of the user whose password you need to reset.
On the User Details page, click the Reset password icon in the top right corner.
In the Reset password dialog, enter a new password in the Password field.
Ensure the new password meets the following criteria:
- At least 15 characters long
- Includes one lowercase and one uppercase letter
- Includes one number and one special character (~!@#$%^&*())
Re-enter the password in the Confirm Password field.
Click Reset. The Reset button is enabled only after the password meets all security requirements and both entries match. The user's password is changed. The user must use the new password upon their next login.