Identity Server is not opening while login

Table 1. Base UI: Scenario 9
Issue Description

Identity Server is not opening while user is trying to login into iAutomate

Figure 1. Figure 14 - Identity Server is not opening
C:\Users\vashistg\Desktop\iAutomate Documents\Component Troublshooting\Proposed Troubleshooting for WebApplication Images\Web13.JPG
Modules Impacted Web Application
Probable Root Cause Identity Server URL is incorrect

Resolution Steps:

  • Ensure that the identity server URL is correct