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iAutomate v6.5.1 Documents
Welcome
iAutomate (Add on)
Troubleshooting Guide
Troubleshooting Scenario
Troubleshooting Steps or Generic Services
Search
iAutomate (Add on)
iAutomate (Add-on)
Introduction Guide
KRS Guide
User Guide
Installation Guide
Configuration Guide
API Guide
Ansible Inside Guide
Integration Guide
Pre-requisite Guide
Lab Manual Guide
Self Service Ticket Analysis User Guide
Troubleshooting Guide
Troubleshooting Guide
Introduction
Troubleshooting Scenario
Troubleshooting for iAutomate Installer
Troubleshooting for BaseUI (Web Application)
Troubleshooting Steps for Key Rotation Service (KRS) (Web API component)
Troubleshooting Steps for iAutomate WEB API
Troubleshooting Steps for Listener
Troubleshooting Steps for Data Collector
Troubleshooting Steps or Generic Services
Logs are not deleted from Log table
The Log reads ‘Not able to reach the component’
WSDL gets loaded successfully but issues persist
Job Failure
Ticket is stuck in MoveToAssignationDecision
No runbook is available for scheduling
Troubleshooting Steps for RBA
Troubleshooting Steps for Release
Troubleshooting Steps for ADSync
Troubleshooting Steps for EmailService
Troubleshooting Steps for Entity Model (iRecommend Components)
Troubleshooting Steps for iRecommend
Troubleshooting Steps for iParse
Troubleshooting Steps for iScrape
Troubleshooting Steps for iUnique
Troubleshooting Steps for iCrawler (Advanced Knowledge component)
Troubleshooting Steps for iKnowledgeIndexer (Advanced Knowledge component)
Troubleshooting Steps for iKnowledgeSearch (Advanced Knowledge component)
Troubleshooting Steps for iKnowledgeScreen (Advanced Knowledge component)
Troubleshooting Steps for iKnowledgeRating
Troubleshooting Steps for iKnowledge
Troubleshooting Steps for Python
Troubleshooting Steps for Database related issues
Troubleshooting Steps for Apache related issue
Support
Feedback
Troubleshooting Steps or Generic Services
Logs are not deleted from Log table
The Log reads ‘Not able to reach the component’
WSDL gets loaded successfully but issues persist
Job Failure
Ticket is stuck in MoveToAssignationDecision
No runbook is available for scheduling
