Sorting Users
Customer Service Representative (CSR) or Site Admin can now sort the customer search results in ascending or descending order.
Procedure
- CSR is now given a Site Admin permissions for CSR tool.
- Open Customer Service Hub.
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Select a store to browse through it's registered customers and perform sorting.
Note: Only after selecting a store, Account management column will be enabled and you will be able to sort customers.
- Provide the minimum required information to find the list of desired customers. Follow Searching shoppers to know more about searching users.
- It will list down all the results related to your search on the search table.
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You can sort users in ascending or descending orders by clicking on the column name or
arrows given for Login ID, First Name,
Last Name, and Status.
Note: Users who have created Login ID using special characters won't be given any preference while sorting user with Login ID.Note: The sorting operation is case insensitive (i.e any upper case character is treated as equal to it's lower case).