Enable account
Use the Customer Service Hub to enable any account by logging in as a CSR or Site Admin.
Procedure
- Open Customer Service Hub.
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Select a store for which you want to enable an account and go to Account management .
Note: The Account management column is only enabled after you select a store.
- Click on Customer Search and enter the search criteria.
- Click the Search button. A list of shoppers related to the search criteria will be listed in search results table.
- From the list of shoppers in the search results, go to Login ID of the shopper whose account you want to enable. This opens the Customer Information page. or click on the
- Click on Enable Account and a popup window opens.
- Click the Enable Account button to proceed with enabling the account.