Collecting MustGather data for initial HCL Commerce deployment issues
Prepare the following MustGather information before you call HCL Support to help with initial HCL Commerce deployment issues.
Procedure
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Run the following command on the Docker host to list the Docker images that are loaded.
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docker images
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Use the container ID to find the versions of the Docker images that you used to deploy HCL Commerce.
Record the labels.docker exec <docker container ID> viewlabels
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Collect the following information.
- The command that you used to deploy HCL Commerce.
- The status result from building the search index. For more information, see Building the HCL Commerce Search index.
- The URLs that you used to test the Management Center and the Aurora sample store.
- Any relevant deployment files such as docker-compose*.yml files, or configuration files for orchestration tools such as Kubernetes.
- All files from the /SETUP/bin/ folder of the container that is having issues.