Collecting MustGather data for Catalog filter tool issues

Prepare the following MustGather information before you call HCL Support to help with Catalog filter tool issues.

Procedure

  1. Configure the following trace string in the Transaction server Docker container. 
    com.ibm.commerce.catalog.*=all: com.ibm.commerce.catalogentry.*=all: com.ibm.commerce.contract.*=all: com.ibm.commerce.foundation.*=all: com.ibm.websphere.commerce.WC_CATALOG=all: com.ibm.websphere.commerce.WC_CONTRACT=all
    For information about how to set trace strings, see Configuring logging for the Transaction server.
  2. Reproduce the problem.

    Record the specific steps that you used to reproduce the problem and any details that might be relevant.

  3. Collect the following files from the Transaction server Docker container.
    • /opt/WebSphere/AppServer/profiles/default/logs/server1/trace*.log
  4. Run the following database queries to collect the necessary information from your database (output results in CSV format). 
    select * from EXPRESSION 
select * from CATFILTER
select * from CFCONDVAL
select * from CFCONDGRP
select * from CFCOND
select * from CFPRODUCTSET
select * from CATFLTDSC
select * from CFCATGROUP
select * from STOREEENT
select * from PRODUCTSET
select * from CATALOG
select * from STORECNTR
select * from PSETADJMNT