Deprecated featureDeprecated feature

Linking an answer to a different metaphor

You can choose to link an answer in the question and answer tree to either a Product Exploration metaphor or a Product Comparison metaphor, so that a customer who selects that answer is directed to a different metaphor. You can link to any prepared metaphor in any category.

About this task

To link an answer to a different metaphor:

Procedure

  1. Edit the XML input file
  2. Locate the answer that you want to edit.
  3. Insert a metaphorLink element. In the <metaphorName> element, enter the name of the metaphor that you want to link to. If you do not want to use the default metaphor link, change the value for the templateUsage element to 2.
  4. Save the XML file.
  5. Update the production server by importing the updated XML file.

Results

Note: If an answer links to a metaphor that either has not been created, or has been created and subsequently deleted, then the answer displays in the customer's browser as plain text. The customer will not be able to select that answer.