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The information contained in this section applies to IBM WebSphere Commerce Version 7.0.0.9 and Feautre Pack 8. The documentation also applies to all subsequent releases and modifications until otherwise indicated in new editions.
Troubleshooting
WebSphere Commerce search
If you encounter problems while using WebSphere Commerce search, refer to the troubleshooting information to help determine the problem and find possible solutions.
Price pending is shown for newly-indexed languages
The price pending status is shown in starter stores with WebSphere Commerce search for newly-indexed languages.

Troubleshooting: Price pending is shown for newly-indexed languages

The price pending status is shown in starter stores with WebSphere Commerce search for newly-indexed languages.

Problem

Prices are shown as pending in starter stores for newly-indexed languages in WebSphere Commerce search.

Solution

To resolve this issue, perform the following steps:

Update the price mode to 0. For example, for a store with ID 10001:


update storeconf set value=0 where storeent_id = 10001 and name='wc.search.priceMode'

Update the currency conversion for the newly-indexed language. For example, for the Turkish language:


insert into db2admin.CURCONVERT(STOREENT_ID,FROMCURR,TOCURR,FACTOR,MULTIPLYORDIVIDE,BIDIRECTIONAL,UPDATABLE, CURCONVERT_ID)
values(10001,'USD','TRY','2.0','M','Y','Y',20001)