Configuration Of Rest Messages

Learn how to set up and configure REST API messages.

About this task

This task provides step-by-step guidance for configuring REST API messages that enable seamless data retrieval from BigFix into ServiceNow. By setting up these REST messages, users can automate data queries and facilitate integration between the two platforms for improved visibility and operational efficiency.

Procedure

  1. Search for the term Rest Message within the All tab and click Rest Message.

  2. Search BigFix Patch Table in the Name field and click BigFix Patch Table.

  3. Ensure the Authentication Type is set to Basic if it is currently configured differently, and update the Basic Auth profile for API authorization accordingly.

  4. In Step 3, click on HTTP Request, and modify the HTTP Query Parameters relevance as per your requirements.

  5. All tab, enter sys_properties.LIST in the search bar, and press Enter.

  6. Click on x_hclte_patch_work.patch_workbench_server_path and update the Value field according to your configuration.

  7. Repeat Step 2, then scroll down to HTTP Methods. Change the Use MID Server setting as per your configurations.


    1. Repeat step 2.
    2. Scroll down to HTTP Methods.
    3. Click on any method (e.g., Patch Site URL get).
    4. Select server_path.
    5. Update the Value field similarly to the changes made in Step 6.

  9. Click Test next to the HTTP Method.

  10. After testing the API, a successful result will be displayed with an HTTP Status of 200, indicating that the API is functioning correctly.