Tubelight

This page explains how to configure Tubelight as an SSP (SMS service provider).

Tubelight is a conversational AI-based customer engagement platform that enables businesses to connect with customers on their preferred channels through its omni-channel engagement solutions.

Configure Tubelight as an SSP with HCL CDP

To configure Tubelight, follow the steps below:

  1. In the Add Client page, on the CONFIGURATION tab, in the Client field, select Tubelight from the list of SSPs.
  2. Configure the following details:
    • Name: Name your configuration.
      Note: This is for internal use, which will not be shared to SMS API.
    • Base URL: Enter the base URL provided by the Tubelight team.
    • API Key: Enter the API Key which will be available in your Tubelight account.
    • Webhook URL: Copy the webhook URL and paste it into the Tubelight dashboard.
      Note: To receive delivery reports for your SMS campaigns, make sure to configure the Webhook URL. Without this, delivery reports will not be available.
    • Sender ID: Enter the sender ID.
    • Use TubeLight’s URL shortener: select this check box to use Tubelight's URL shortener in your SSP configuration. By default, the configuration will use HCL CDP's URL shortener.
  3. Click Save details, and you're all set to go!