HCL's Customer Data and Experience Platform (CDP) is a cutting-edge solution designed to revolutionize personalization and real-time marketing automation. By delivering exceptional customer experiences, it empowers enterprises to drive higher conversions, improve retention rates, and achieve sustainable growth.

System requirements and compatibility for HCL CDP. Also learn about the supported browsers and minimum resolution for the service.

Guidelines for Efficiently Resolving Issues with HCL Technical Support.

This section details the installation and configuration of the services and components required for deploying HCL CDP (Customer Data Platform) on the Red Hat OpenShift platform.

This section details the deploying core components required for HCL CDP on the Red Hat OpenShift platform.

This section details the deploying Marketing Automation components required for HCL CDP on the Red Hat OpenShift platform.

This section details the upgrading HCL CDP platform on the Red Hat OpenShift platform.

This section provides an overview of how to create, on-board, and manage tenant accounts effectively. You will also learn how to enable channels and modules for each tenant, ensuring they have the necessary tools and functionalities to maximize their experience within the CDP.

After the application installation is complete, the next step is to create a tenant account. This account will enable you to access and manage the admin portal effectively.

After creating the tenant account in the Admin portal, on board the campaign ID of the client into database and update campaign ID changes across the services.

In the admin portal, the user access page allows administrators to perform essential actions related to user accounts. You can create new user profiles, manage their activation and deactivation status, reset passwords, and send email invitations.

After creating the tenant account, enable or disable modules that are required for the tenant based on the proposed contract.

Enhance the mapping of campaign data sources within the Pixel Listener and Data Integration (DI) framework.

This page talks about the importance of CDP and its benefits.

Data Pipeline enables seamless data flow by managing events, integrating data sources, and configuring destinations for unified and actionable customer insights.

This page introduces Customer One View, a feature designed to provide a comprehensive analysis of customer traits, actions, and engagement history for enhanced understanding and efficiency.

Campaigns in HCL CDP are Engagements, designed to boost brand awareness, enabling you to reach and convert users into potential customers.

This page explains the purpose of the dashboard and its benefits.

Developer APIs provide a comprehensive suite of tools for data retrieval, submission, and processing to support seamless integration and customization.

This page talks about how to configure product labels.

This page explains how to configure Frequency Caps to limit user communications and prevent message overload.

This page explains how to configure contacts.