Changing campaigns

You can update your campaigns to correct errors, or adjust strategy.

Before you begin

If you are using extended sites , and logged in to an extended site , you can change campaigns if the campaign belongs to the extended site store. If the campaign belongs to the asset store, you can only change the campaign if your user ID has access to the asset store.

Procedure

  1. Open Commerce Lab Tools and from the left navigation menu, click Business Tools > Marketing > Campaigns.
  2. Locate the campaign you want to change.
  3. Campaign List page opens. You can edit the campaign using one of the following methods:
    • Enter the name of the campaign you wish to update in the Search field. All the search results are listed.
      • Click on the name of the campaign to update the information. Edit Customer Segment page opens.
    • From the Actions menu, click Edit icon. page opens.
  4. Edit Campaign page opens.
    The campaign properties section expands, with the fields populated with the information about the selected campaign.
  5. Edit the text fields as appropriate.
  6. Click Save to save the campaign.

Results

The updated campaign displays in the Campaigns List page.