Welcome
BigFix Workspace
BigFix Digital Employee Experience (DEX)
Administrating DEX
Configuration
BigFix DEX provides four configuration Fixlets, one for each DEX component, to support post-installation configuration and reconfiguration.
Creating DEX Runtime User Fixlet
This fixlet authenticates using DB admin credentials and creates a runtime user. This configuration is not part of the installation flow but requires DEX Server installation done as prerequisite.

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  - Using DEX
    Welcome to the BigFix DEX documentation, where you can find information about how to install and configure BigFix DEX (Digital Employee Experience). DEX is a endpoint experience management application that provides simplified view of your IT environment and make well-informed decisions to increase the productivity of employees.
  - Administrating DEX
    - DEX Installation
      This topic provides a detailed sequence of steps required to install all BigFix DEX components. The installation must follow the order listed to ensure successful integration and configuration of all dependent services.
    - Configuration
      BigFix DEX provides four configuration Fixlets, one for each DEX component, to support post-installation configuration and reconfiguration.
      - Configuring DEX Instance Owner Credentials Management
      - Configuring DEX Scanner Plugin and Scanner Log Trace Settings
      - Creating DEX Runtime User Fixlet
        This fixlet authenticates using DB admin credentials and creates a runtime user. This configuration is not part of the installation flow but requires DEX Server installation done as prerequisite.
      - Dropping DEX Runtime User Fixlet
        This fixlet authenticates using DB admin credentials and drops an existing runtime user. This configuration is not part of the installation flow but requires DEX Server installation the be there as a prerequisite.
      - Cleaning up Clickhouse Backup Log Tables
        This fixlet authenticates using the ClickHouse admin credentials and cleans up rotated ClickHouse system log tables. Dropping the backup tables that were generated post Clickhouse Installation. The configuration is not part of the installation flow but requires ClickHouse installation to be there as a prerequisite.
      - NTP Drift Remediation Fixlet
        This fixlet detects endpoints whose system clock has drifted out of sync with the configured NTP time source and remediates them by forcing a resync. Accurate system time is required for authentication protocols (Kerberos), certificate validation, log correlation, and any service that depends on timestamp ordering across machines. When an endpoint's clock drifts beyond an acceptable threshold, this fixlet becomes relevant and can be deployed to bring it back into alignment.
    - Upgrade
      The upgrade Fixlets are available for each of the four DEX components, which internally refers to the same directory path where the installation was previously performed.
  - Knowing BigFix UI
    BigFix UI is a unified interface that consolidates multiple BigFix capabilities into one modern application. It provides IT operations and security teams with a centralized workspace to manage endpoints, remediate vulnerabilities, and generate reports.
  - Integrations available with DEX
    The Service Now, Remote Control and Historical data integration are available using the APIs. For information on the respective areas, refer to their documentations.
  - Troubleshooting DEX Application Issues
    This section provides sinformation about the types of issues and te ways to solve it.
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Creating DEX Runtime User Fixlet

This fixlet authenticates using DB admin credentials and creates a runtime user. This configuration is not part of the installation flow but requires DEX Server installation done as prerequisite.