The database cannot be read due to an invalid on disk structure
What happened
This error has several possible causes:
- You tried to open an application in an earlier release of HCL Notes® than the one in which the application was created; for example, the application was created in Notes® version 6 or later, but you are using Notes® version 5.
- The application you tried to open may have a corrupted application icon on your workspace.
- You tried to open a document that is corrupted.
What you can do
Do one of the following:
- If you have access to a later release of Notes®, open the application in it. If
not, ask the application manager or person who sent you the application to
click and create a copy for you that
has an .NS5 or .NS4 extension, depending on what release of Notes® you are
using. Note: To make a new copy, click .
- Remove the application's icon from your workspace, exit and restart Notes®, to re-add the application, open it again.
- Notify the application manager about the document you cannot open.