Notify Failure

In case of integration with third party ITSM tools, configuring notification around “Failure of tasks” will make the integration process an ITIL compliant.

This option is being used for notifying the ITSM tools to act when a task fails in HCL BigFix CLM.

1. By ticking the checkbox, ensures it will get executed on the failure of added tasks.
2. Clicking on icon () results in a window that pops up where a user can add/ configure the process which will get executed in ITSM tool.
3. Please follow the similar steps as explained for Notify Success to configure Notify Failure.