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BigFix_AEX_v12.1
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BigFix AEX
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Introduction
BigFix AEX Cognitive Console Overview
Getting Started with BigFix AEX Cognitive Console
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Chat UI V3
Accessing the Chat UI V3 feature
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Chat UI V3 Preview Window
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Configuring Chat Background Image
Custom Animation
Configuring BigFix AEX and User Profiles
Configuring Features
Configuring Libraries
Customizing Chat UI Colors
Saving the Configurations
Reporting Dashboard
Cherwell Configuration Console
Read Only Console
Usecase Design Console (UCD Console)
Conversation Designer Console
Drag and Drop Workflow Builder
Knowledge Management & Ranking Console
Proactive Notifications (Scheduler Module)
One Click Connectors
SOP Console Translator
Navigation Assistant
Configurable Chat History
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Global Announcement
Support Page
Maintenance
Voice Chat
Cognitive Analytics
Backup & Restore
Microsoft Teams Adaptive Card Support
Data Erasure Request
Agent Assist - Overview
AEX Studio
Agentic AI
Bot Management Console
TaskMaster Functionality
Signing Out of the Cognitive Console
Support
Developer Guide
Self Heal Guide
PWA onAEX
Bot Connect API Guide
Low Code Developer Guide
Troubleshooting Guide
Cognitive Analytics Guide
Agent Assist User Guide
Right to Forget Compliance Guide
Super Users Global Admin Console Guide
Providers Global Admin Console Guide
Use Case Design Console Guide
Feedback
Edition 2025
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